Little Caesars Pizza — Restaurant in Jacksonville

I called before going back to tell them that the pizza was over cooked the person I talk to over the phone said they don’t usually do it but I could bring it back I said ok I drove back there when I got there the manager Sheena came from the back started arguing with me saying she was not going to replace my pizza and refused she stated u can call corporate I will not lose my job let’s not forget the one I talk to on the phone said she told me they will replace it this time like I say I work hard so I’m throwing away $14 . I left waited to speak to someone the next day which was Amber the supervisor she stated she rolled the camera back and I was told on the phone it would be up to the manager to replace the pizza which was a lie because the manager was never brought up on the call. So now who to say if that was my last to feed my kids and this the way y’all treat paying customers . Sheena and Amber mad me feel more like they don’t care about the product or customer service !!! Plus not one employee was in uniform at this point y’all need to get corporate to come in reevaluate the company that’s been represented but these people … let’s not forget we order pizza EVERY FRIDAY first complaint …....

Bought a pepperoni and cheese pizza and crazy bread. The crazy bread wasn't the usual product, but instead looked like a flattened piece of pizza dough sprinkled with the seasoning. Did not taste good, I took a picture of it before the whole thing went in the trash.

The cheese pizza was marked 10. I assume that's supposed to be when it was made. I was trying to eat it at 10, after we got home, and it tasted like it had been sitting for a long time. It's going in the trash too. I just couldn't swallow it. I've worked at a franchise pizza place before, and eaten my share of old pizzas no one ever picked up hours after they'd been ordered. This is like a pizza that had been drying out under a heat lamp for 4 or 5 hours and gotten way past the point anyone should attempt to eat the thing.

The pepperoni was exactly what I expected. We understand that this is a place you can get a food for $5 that feeds multiple people, but with the bar appropriately lowered to "acceptably edible" 2 out of 3...

It was 7:30pm when I pulled up. Waited 15 minutes for them to even wait on the car in front of me in the drive thru. There was no one else there but our 2 cars. No customers inside either. When I was finally able to order I ordered a hot n ready pepperoni pizza. They had none ready. She said it would be 5 minutes they would have to cook one. She said they had been busy...I guess that was before I sat in the drive thru for 15 minutes. So me and the car in front of me pulled up and parked to wait for the pizzas. I did ask her since they had no pizzas ready did I get a discount or anything. She once again told me they had been busy. I never got any kind of apology or I'm sorry either. There did seem to be 3 or 4 employees hanging out on the sidewalk out front. Positive note after waiting 10 more minutes for my pizza it was hot and tasted really good. Sadly I will probably go back again because it's right down the street. I will be looking to see if there is another close by that I might be...