Mr Snappers Fish and Chicken Edgewood Ave — Restaurant in Jacksonville

Unpleasant Experience and Expired Goods at Snappers Fish and Chicken

I am writing to express my extreme disappointment and dissatisfaction with the recent experience I had at Snappers Fish and Chicken. Unfortunately, my visit was marred by unprofessional and rude staff, as well as the alarming discovery that the ketchup provided with my order was expired.

The staff's behavior was nothing short of unprofessional and rude throughout my visit. This lack of courtesy significantly impacted my overall experience and left a lasting negative impression. It is crucial for establishments to prioritize customer service, and my encounter with Snappers Fish and Chicken fell far short of acceptable standards.

Moreover, the discovery of expired ketchup raises serious concerns about the quality and safety of the food being served at Snappers. I believe that the sale of expired goods is a matter that should be investigated by the Florida Department of Health, especially considering that this is not the first time I have received expired items from Snappers. This recurring issue is not only unacceptable but also poses potential health risks to consumers.

In light of these experiences, I feel compelled to report this matter to the Florida Department of Health for further investigation. The consistent selling of expired goods is a serious violation that puts consumers at risk, and I believe it is essential for the authorities to address this issue promptly.

I urge the owners of Snappers Fish and Chicken to take immediate action to rectify these issues. Consumers should be able to trust that the food they purchase is safe and of the highest quality. Selling expired goods is not only unethical but also a breach of trust with your customers.

In conclusion, I hope that this feedback serves as a wake-up call for Snappers Fish and Chicken to address the behavior of their staff and the concerning issue of expired goods. Consumers deserve a dining experience that is both pleasant and safe, and it is my sincere hope that steps will be taken to rectify these...

I read the reviews to this place and decided to give it a shot as I was soooOo hangry! I was shocked when the guy came out to bring us our food to see two HUGE platters! He carried them so carefully it reminded me of how I handle my art. I'm guessing he's owner or some where close to it because just the way he handled it was almost respectful to us AND the food. I was so glad they were open late. The food was worth the money and so yum! Ketchup and customer service were spot on. They made sure we were being helped and they had our order on pickup. Shrimp was bangin and the sauces were so good! Spicyness. We got Catfish, chicken tenders, chicken wings, scallops, fries, and hush puppies. Hush puppies were delicious. Chicken tenders were huge and the flavor was all throughout the meat. Everything was fresh and steaming hot in aluminum pans so it was all fresh. No reheated food. I will return and try the slaw and cheesecake. They have a wide variety of cheesecake and they looked good. I'm here to say not only are they good and care about their food they are yummy. Good value for portion size. I had absolutely no issues. None. All dates were new. Not one problem. Next time I'm in that side of town I will go again. Don't let any negative reviews sway you. I'm glad we went to try for ourselves....

My sister and her husband raved about this place so much, I figured, what the heck! So, this being my third time here in as many days. On my 1st vist I had just the fish sandwich, it was not what I was expecting and quite honestly, a little underwhelming. When I noticed the sandwich bread was hot dog bun I almost went inside and asked for a refund. However, I decided not to allow that to bespoil my experience... the fish itself was good, hot and fresh. And since it's always busy, here, i chalked it up to it being an off-night. I returned the next night, last night, but this time i decided to up the ante, this time I ordered the large Red Snapper dinner. I was thoroughly impressed. Big pieces of fish..w/ not too much of the foo-foo dust seasoning. Well, i was so pleased w/ that visit, i returned tonight, and was served @ the drive-thru by Jada. She spoke clearly and eloquently both @ the speaker AND @ the payment window. Her customer service skills are well-honed. She smiled and introduced her self while explaining the 3 to 5 minute wait for my fresh fish. Needless to say, i WILL be...