Hostess needs better training. #1 thing you should not do as a hostess is tell customers they cannot have their favorite server. (It shouldn’t matter if the server already has a table, even though if servers need to rotate.) Hostess could use better communication with the servers especially when customers put in a special request to be served by a specific one.
Our server Amy was super attentive. Made sure we got everything we ordered and very transparent about what was going on with the kitchen being backed up.
Second time coming here, restaurant is still a bit unorganized. Feels like it lacks a true manager to make sure the kitchen stock up the all you can eat buffet area at all times. (Kind of embarrassing how it managed to end up being pretty much completely empty.) And the manager could just walk around the restaurant to make sure customers are satisfied without any serious complaints.
The most notable problem with this place is the plates for the all you can eat buffet area is at the WORST place you can think of. Needs a higher surface area like a table to put the plates.
Just to summarize my experience coming here again, hostess could use better communication with the servers and servers could use better communication with the chefs. And I hope the owners of this place listen to most of the negative as well as the positive feedbacks given and perhaps implement certain things that could possibly improve how the restaurant is currently...
Read moreToday, my son and I came for lunch. This is by far the bet Sushi I've ever had. All of the ingredients were very fresh. You get four pieces with each roll, which I loved. This way, I was able to try more rolls. I went with the Jaguar roll, rock n roll, spicy Mexican, and dragon roll. Every one of them are fabulous. I could have made a meal out of the spicy Kani salad it had the perfect amount of heat. My son went with the teriyaki steak, fried rice, and crab ragoon. While waiting, he hit the buffet and grabbed a couple of things. I'm not sure what all he brought back, but it didn't last long on his plate. Unfortunately, they were out of the fried cheese cake. So we went with the fried oreos for dessert WOW very good. Our server Malcolm was awesome, very attentive, and kept our glasses full. A young lady named Alpee came to our table and inquired about our meal she was so nice and showed pride in her job. She had the most beautiful attitude and smile. This is all you can eat off the menu and the buffet, but most of all, the sushi also. The ambiance of the restaurant is gorgeous, modern, and spacious. I made sure to tip the gentleman preparing the sushi, and they performed art...
Read moreIf you’re a sushi lover in Jacksonville, Shibuya Sushi is one spot you’ve got to check out. 9651 Crosshill Blvd Ste 102 Jacksonville, FL 32222 This place takes the “all you can eat” concept to the next level—think unlimited sushi, sashimi, special rolls, teriyaki, hibachi, and more, all for one set price. My advice? Go hungry, very hungry.
The restaurant has a sleek, modern vibe with plenty of space and a clean, welcoming atmosphere. Service is quick and attentive, and I appreciated how friendly the staff was throughout the evening. There’s also no stress about parking—there’s plenty available.
The menu is stacked with options. You can start light with soup, salad, or kitchen appetizers, then work your way up to sushi rolls and sashimi. If you’re craving something hot, they’ve got hibachi entrées that come out fresh and flavorful. And if you like a good drink with your meal, Shibuya has you covered with a full bar serving cocktails, beer, wine, and more.
It’s a fun spot whether you’re out with friends, family, or even just indulging in a sushi feast for yourself. Definitely a place where you’ll...
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