South Of Philly — Restaurant in Jacksonville

I visited this restaurant today around lunch time (12pm) after dropping off a package at the UPS Store 2 doors down.

I just read the reviews and see that the owners will probably respond to my review with a smart a** sarcastic response because they take the bad ones personally instead of checking themselves first and foremost.

If you continue to get the same bad reviews then it’s YOU and not the customers……

There was only 2 other people (one couple) eating lunch. Should have been a clue to go somewhere else.

I ordered The Original Combo (7 inch) with Cheese Whiz added. I asked the Asian Lady (probably the owners) what type of fries and what size came with the combo? She immediately caught an attitude like why was I asking?

She replied they were crispy fries and there was only one size, which was 6 ounces.

I took a seat at one of the tables and she immediately (within 5 minutes) brought my basket of food.

I immediately noticed that there was barely cheese sauce on the Philly so I took the basket back up to the counter and asked her how much did you guys charge for the cheese sauce? Her answer was 1.00.

I said for this little amount of cheese? She stated that’s a lot of cheese. With a bigger attitude….

All I said was oh I definitely won’t be coming back here again.

I immediately took a picture and as you can see there is barely cheese on it at all.

The only good thing about the meal was the fries and drink. The Philly was greasy, bland at best. Just look at the picture. Definitely not worth 13.00.

If you are wanting a good Philly Cheesesteak DON’T waste your time going here. Take the extra time and drive over to Bowden Rd and go to EDDIS AND SON CHEESESTEAK.

100% better and a lot friendlier...

First time visiting here, so maybe it hadn’t been a great Saturday for them. It was 6:30pm, dinner time, and we were the only ones there. That should’ve been the first red flag.

Workers had clearly never been to a MOD Pizza or Chipotle to realize that you should greet guests upon entry. It was a very long, awkward walk up to the register without any acknowledgment of our presence. I had to to say hello first.

We ordered the original philly, onion rigs and cheese sticks. The philly tasted like cheap ground beef. No seasoning, skimpy on the cheese and onions however, the bread was fresh. The sides were ok, but everything tasted and felt greasy. Please see my review on Z Best Eats to see what a philly should look like.

There were two workers that we encountered and neither had a personality shining through that evening. There was no upsale, no suggestion of items, no smiles, nobody going above and beyond offering Chick Fila extra mile service. I think they’d be much happier finding a job that they were passionate about.

The glass doors and sneeze shields were not clean. The signage was greasy and faded. And with no customers, they certainly had time to clean. If it was clean and smelled clean, one could overlook that the place really needs a fresh update but all the grime just accentuated the need for an update. I get it, fried foods make everything greasy and sticky, but you have to stay on top of cleaning that. We most likely will not be...

I came in for a to-go order and was truly surprised at how my time went as opposed to the negative reviews I read before coming in. I ordered a chicken Philly cheese and added extra toppings for 2. I felt like I was being a bit difficult, but the woman who catered to me was patient, respectful, and helped me to get the bang for my buck...much appreciated for that seeming that other restaurants would get you to spend more for less. I also ordered the molasses wings, (its a long title that I can't recall the name for) got home, and the wings were still hot, extra wet, and the chicken wasn't over cooked. Cooked perfectly where it wasn't chewy at all!! They were for my husband, but I ate half 🤣 The sweet tea was also 👌🏾 😋 It reminded me of that southern sweet tea from the south! Nice and sweet, but not diabetic sweet. At checkout, my cashier/waitress (young white woman) tied my bag nice and neat so as not to spill anything while I'm driving and held it in place until I grabbed it! Super nice of her to do that! I gave her a good tip, and I will...