Subway — Restaurant in Jacksonville

SCREW THIS LOCATION, we ordered online, showed up and out order wasn't there, guy told us it was in another location down the street, other location also doesn't have, double checking out order the address was indeed for this place, we go back and show proof of our order and are told by staff " well we aren't gonna just give you a free Sandwich" excuse me? I paid for it already and my money has been taken out of my account and this is the only response they gave us and wouldn't not budge on helping and only told us to call, I will never go back to this location ever again and I will make sure people around me don't go back as well, the worst customer service I've ever encountered and I seriously hope they are reprimanded for treating...

2 girls working stole my wallet off the counter!! After paying for my food and leaving the store I realized after a few minutes I left my wallet on the counter and went back in and asked if either of the 2 girls working found it, they became very rude and hostile and wouldn't give me any corporate number or a mangers number.I asked for camera footage and they proceeded to tell me that they couldn't get intouch with the manger. I believe one of the girls stole my wallet. I am currently waiting on the police to come and assist with the theft of my wallet. I was not given a receipt therefore I can not fill out the form on line since there is no actual number to contact anyone...

Placed an order for 4 subs at 9pm and sat inside for the order to be completed. The employee, "D" (what he said he goes by) prepared the subs was very polite and respectful. He even apologized about my waite, which was only 10 minutes. He also number and marked what each sub is, I only had this happen a couple times from Subway. You just don't find this kind of service these days in a lot of fast food restaurants, except Chick fil A of course, lol. This employee "D" really should be recognized and should be considered to be the manager of this store. I hope the other employees are as pleasant and...