Tropical Smoothie Cafe — Restaurant in Jacksonville

Nikhil might have been one of the greatest fast food employees I've ever come across. I've been to many tropical smoothie locations before, and their employees have been mediocre at best, but Nikhil put an end to this trend. I'm a vegetarian, and wanted to explore the menu more, so Nikhil took me through a concise yet informative journey of the menu, giving me recommendations based off of my opinions on the few items I tried. After ordering, my food came out fast, tasty, and I just really appreciated his positive demeanor in the interaction I had with him.

The food, like I previously mentioned, was simply wonderful. The hummus veggie wrap felt like it was produced perfectly, to the point where it was like the best of Chipotle and Cava combined. I also appreciated the free chips, and I really liked the selection. I personally got the baked original lays chips, which might be the greatest chip to exist, although they also had the Miss Vickie's chips which are a close #2.

The atmosphere was also nice, with the restaurant being clean, vibrant, full of great vibes, but I'm giving it 4 stars (would give it like 4.7 but there isn't the option) because of the lack of a drive thru. I can imagine that the store gets crowded during peak hours, especially considering how good...

This is by far the best smoothie place and flatbread place I have ever been to! I love the additives that you can put in there like B12, fat burner collagen, which is a nail and so many more to help you stay healthy. Well I’m having a tasty treat to go with it. There’s sandwiches, especially the turkey bacon sandwich and the chicken pesto flatbread is amazing! And the fact that when you do the combo, it comes with chips or a banana or an apple. It’s just an extra bonus. We go there multiple times a week and are never dissatisfied! The restaurant is always clean, clean, clean, and the Snap is always attentive to you and treats you with respect, friendliness, and ready to answer any questions you might have as they are very knowledgeable as well. Also they have deals for combos, a GREAT app that gets you points towards attainable free stuff, and...

Service is horrible. I walked in on 2/4/2025 around 2 pm and 2 employees were behind the counter. Neither greeted me which wasn't too big a deal. I proceeded to the counter and smiled and said hello to the young lady closet to me who I assumed would take my order. She barely greeted me back and never asked how she could help. The 2nd young lady turned and cheerfully said, "hi, welcome in." I said thank you. Both of the employees had a puzzled look on their face. This prompted me to look over my shoulder and see that a man walked in and that is who they were greeting. I picked up my purse and walked out. If they don't want my business I can take it somewhere. I went over to CAVA and was greeted and both employees who assisted me were very pleasant. I'm disappointed at the service I received at Tropical Smoothie and definitely won't be back to...