Tunis Seafood, Wings & Subs — Restaurant in Jacksonville

Please, if you're reading this, read it all the way to the end! 1st things 1st...we ordered a gyro platter, please take a look at the picture of the gyro salad we received. I even had a conversation with the girl about the order and she mentioned that what ordered comes with pita bread...I replied with, "well yeah, most gyros are made with pita bread". After finishing the placing of the order, my fiance and I went and sat down at a table to wait for our food. While waiting, the girl we placed the order with comes over to our table and proceeds to tell us that she wrote down that we asked for crispy fries but she didn't charge us for them so if we would still like the French fries we would need to pay for them. At this point, my fiance and I are now looking at the receipt to see exactly what we had ordered... please refer to both receipts... plus, please remember that we originally ordered a gyro "platter"... which usually means that French fries are added and included with the higher price. As for the crispy French fries, you can see just how "crispy" the fries were in the photo provided. Ok, back to paying for the French fries... as requested, I went to the counter and paid for the French fries, please refer to the attached receipts. We had asked for extra tzatziki sauce, and we were charged an additional $2.00 for that, which would have been fine, (the tzatziki sauce was pretty much sour cream, please refer to the picture of the gyro salad-back left corner). Ok, back to the gyro "platter"... we were charged $12.99 which seemed appropriate if it included the French fries but no, the French fries were an additional $2.99. Next, please refer to the picture of the menu that I have included, it's an older menu that states that a gyro with French fries would be $7.99. While I was back at the counter, I looked up at the updated menu and noticed that a gyro with French fries is now $8.99. So my next question for the girl that took our order was, why are we being charged $12.99 plus $2.99 for something that is clearly marked $8.99 on the menu directly above you. I was expecting a reply of some sort, didn't expect her to just walk away from me, I wasn't being loud or mean in any way, just simply asked why. When she returned to the counter and didn't have a response that explained anything about the situation, I then proceeded to ask for the manager...which I don't remember ever doing in the past, but I could be wrong there. She walked back to the window and explained that I would like to speak with the manager and the next thing that I was told was very unexpected... she returned to the counter, opened the register, pulled $2 out and said, "he's too busy to speak with you at the moment so here's $2 to cover the cost of the extra tzatziki sauce that you ordered, have a nice night". Thanks for reading all the way to the end, avoid this place... unless you like getting charged extra for food that isn't prepared correctly and very...

I would always rather give a good review than a bad one for obvious reasons so when I have to post negative things about a restaurant it means the experience was pretty bad. Ordered chicken gizzards and wings online and it took 20 minutes from the time I ordered it before I arrived at Tunis on University. The girl working there didn't acknowledge seeing me come in until I had stood there for over 10 minutes and I was the only customer inside the place and she looked right at me several times while she was taking orders at the drive thru. So now 30 minutes have passed since I ordered and I finally get her attention and she tells me she was to busy to put my online order in and it hasn't even been started yet. So she said that it would be ready in about 15-20 minutes. In the meantime two customer came to the counter and put in there orders and get this. Ten minutes later they got their food and went out the door. Not only did I order my food almost an hour before them but they still got theirs first. So after an hour and 10 minutes the food finally was handed to me. Upon eating the food I have to say it's some of the worst I have ever had. The wings tasted like they had been leftovers from days ago and the gizzards were so tuff I couldnt eat any of them and ended up giving them to the dogs and they even had a hard time chewing them up. It's too bad that the people working there have to care so little about their customers. I hadn't been here for a few months and the people working were not the same as they were the last time but I will never go back there and just wanted to give everyone a heads up before you...

Been in Jax like a little over a year. A few of my coworkers referred me to Tunis for a lunch spot. So I’m going to cut to the chase... the food is decent most of the time but the food is also quite over priced considering a lot of their combos don’t even come with fries. Some of their plates can creep upwards towards $20 once you add everything, and at those prices you can literally go to Red Lobster or some of the more premium spots in Jax for seafood. And on top of that it’s not like it’s fresh caught fish and shrimp, or at least it doesn’t taste like it. The food has not been consistent, one time I may get food that look and taste good... and others I will get over cooked food cooked in old grease!!! The wait times here are absolutely ridiculous, don’t bother calling in your order as they won’t even start on it until you get there. So it’s definitely NOT a good lunch spot as you can’t just get in and get out, you will most likely wait at least 30, 45 mins & sometimes more around lunch time. The staff is usually friendly, never had an issue with customer service at this location but I have at the Orange Park location. I’ll never go back to that one!!! ...BOTTOM LINE: The food is ok, definitely not great or mind blowing! My suggestion is to allow yourself time to wait, make sure you ask what exactly comes with your combo especially if you’re ordering something for the first time, you better tell them any sauce or dressings (Ranch, Blue Cheese, Etc) you will need as most of the time they don’t ask, and finally always... ALWAYS check your food...