Little Caesars Pizza — Restaurant in Jasper

I don’t usually post reviews but I felt like this one was needed. I ordered on the app for a drive-thru pickup order around 8:20 last night and went I went to pick it up- it wasn’t ready so I pulled around to the waiting lot on the side to let the cars behind me get their orders. After 30 minutes most of the other cars had their orders and were gone. A staff member at the window who I checked in for my order walked outside the door and looked at my car and then walked back inside. Around 9:00 I pulled back around to ask if my order was done. The staff member went to “check” on my order and then returned with what I had ordered online. I was puzzled at the wait time and the box I received was cold.

I don’t like to cause drama when it comes to customer service so I left, but am feeling disappointed at how the service has been the last few times in ordering here. The food is amazing and I’ve never had an issue with my order in previous orders or deliveries. Mostly putting this review out here to warn people using the app and selecting the drive through option that they probably will...

Food was great. The service was absolutely horrible. We ordered the new pepperoni crazy bites through drive-thru, and they tried to charge us for the wrong thing. Dominic, the person taking our order, was too busy playing around, talking with the other employees and glaring at one of the people I had with me in the vehicle instead of focusing on what we were trying to order. He then proceeded to get an unnecessary attitude due to him having to refund and redo the transaction because he wasn't fully attentive during the ordering process the first time. We have always had a great experience while ordering and/or picking up the orders until now. We definitely won't be going there as often anymore due to...

I gave these guys a 4 star rating in the past, but today I am 100% going down to what I wish I could rate less than 1 star, but that's not possible. With covid cases raising right now [12/23/20] and Dubois county is in the red because the spike in covid cases..I go in here the sign on the door says "must wear a mask to enter"....but yet the two guys in the kitchen cooking are not wearing there mask, or gloves. The cashier was not wearing a mask, or gloves either..I would have said something to them, but I really dont care for drama. I decide dropping a reveiw about it would prove more effective. TAKE COVID MORE SERIOUSLY PEOPLE...THERE ARE PEOPLE DIEING AND IN THE HOSPITAL...