Connect to Chicago — Restaurant in Jefferson Township

Had the absolute worst experience here. I rarely leave reviews, and I certainly never complain about servers or bartenders. I am a person who overtips and would rather get sick than send food back. But the bartender here was the rudest person I have ever encountered. And when I say for no reason, I mean no reason—I said absolutely nothing to this man, just smiled when I sat down. Then, he proceeded to serve two men who sat down after me. He only asked me what I wanted (begrudgingly) because I made eye contact with him after he served the man next to me. It was so egregious that the man next to me apologized! Then, when I asked to close out, he wouldn’t give me a check. He only held his hand out for my card. I was obviously confused because I have never paid a bill without seeing it first. He acted as though giving someone a check was not standard practice, and instead, i was just an idiot. He said, “what you thought you could pay with an ID?” No, obviously not? But I did think he might bring me a check, just like any bar or restaurant would before you leave. Exhausted from the condescension and confrontation, i gave him my card simply so i could leave. When he gave me the bill to sign after running it, there was nothing on it other than the price. He could have charged me for anything. But all that aside, the biggest problem was how rude and hateful this man was. I’ve never been treated that way in my life. Posting this so that people (especially women!) might be able to avoid being mistreated. If you sense the bad vibes when you sit down, don’t stay just to be nice like I did. Leave and go to a bar where it isn’t a crime to...

Sat for ten minutes waiting to place an order for food and drink two hours before the stated closing time. Watched the bartender taking orders during this time and by the time she got to me, she told me no more menu food because it was too late in the day, they had to start picking up and there were no more runners to bring food from wherever it is prepared. Mind you, it is 7:20pm when their posted closing time is 9pm. I felt sorry for her because she was obviously running hard, but it is ridiculous that a place with a menu quits taking food orders so early when they don't post food hours any differently than bar hours. It's not like it was a half hour until closing. The place was right next to my gate and my flight delayed just enough I would have had just enough time to actually eat a real meal had they actually been serving.

At least I got to order one overly expensive beer ($12) before they had the tap handles removed for the night by 7:25pm. Remember, they supposedly don't...

Stoped here for a beer since it was self serve and the minute I walked up a man standing at the cash register just stared at me. I asked how the self serve area works and he said "well you have to be 21". After I showed him my ID he said only the bar takes cash so I walked over to the bar and the bartender was equally rude and dismissive. I don't expect much from a bar in an airport but this was the worst service I've ever had. I've never felt so belittled and judged when only trying to...