Alyemen alsaeed اليمن السعيد — Restaurant in Jefferson Township

First off, If possible I would give this place 0 stars. This place has gone from one of the best places to eat in Chicago to the worst. We ordered Mutabak, Lamb Kabsa and Lamb Haneeth. Mutabaq was ok, Lamb Kabsa tasted like Lamb Mandi with some sort of chilli powder/cayenne sprinkled on top, didn’t look/taste like Kabsa and the flavor was off. Lastly, Lamb Haneeth looked like Lamb Haneeth but completely tasteless and the worst part is the lamb actually looked and tasted like beef which is just ridiculous. Haneeth also had whole spices in it including green cardamom, clove, cinnamon stick. I have never seen whole spices in Haneeth before. After eating, I went to pay for the meal and I asked the lady at the counter if they have the same Chef and guess what the Chef left. Her exact words were “He is making more money driving a truck”. I am not upset that the chef left, I am sure he has his reasons. The only thing I am really upset about it is the owner should have instructed the staff to let the customer’s know before they sat down to eat that the backbone of this restaurant which is the Chef has left and we have a desi cook trying to make mediocre Yemeni cuisine. I am never going back to this place and I will tell everyone I know who eats here to stay far away from...

I been there Ist time that made me go there 2nd time ,but now experienced very poor customer service absolutely horrible,you stand to order and girls busy playing iPhone while customers ready to order food.don’t except they will refill water at your table or ask about service because remember busy on social media. They don't greet you, they wont talk to you unless you wave them over even at the counter, and ordering over the phone problem cause they cant understand /language problem . You have to repeat your order like few times. Most of all they are super expensive. It cost $80 to feed three people. Food is not good as before though, but poor customer service will soon make them out of business. My 2nd visit made me giving 1 star 👎🏻 I asked to warm my tea ,guess what I was told no microwave to warm. You got to kidding me -restaurant without microwave? Not going...

Customer service could be better The place looked clean. We were seated for more than 10 minutes No one came to ask about anything No menu was provided to us So we left without ordering Hopefully will give it another try some other day and update this review

Don’t trust the fake negative reviews. Check the profiles of people who are giving negative reviews they’re usually fake accounts with a single review of this restaurant. They’re obviously fake accounts made to defame this restaurant.

Update to owner : Walekum assalam brother

I don’t want to point any fingers or cause anyone to lose their job but you guys need to upgrade your customer service. I understand that you guys are busy and but please let your staff know to check on each and every customer who enters your restaurant as this might cause poor customer...