Starbucks — Restaurant in Jefferson Township

Update 03/30/21: Decided to give this Starbucks another shot. Terrible idea. Drive thru line was as far back as the entrance to The Home Depot so I decided to place a mobile order and pick it up inside... It’s been over 20 min and I’m still waiting for my order.

—————————————————————————FAKE REVIEWS. All the 5 star reviews are from the employees friends and family.

I’ve been to this Starbucks a few times since they opened and every time I am even more disappointed. One time placed an order while in the drive through and “barista” said I ordered the drink wrong... she said “next time when you order don’t say the pink drink use the correct name for the drink”. Another time I placed an mobile order and Went to the drive through and the woman was having trouble understanding me so I went to the next window and told her I had already placed an order and she got mad. Said I had to tell them at the other window so they can have it ready and she stood there explaining what I should’ve done for a few 5 minutes. Today the same woman on the drive through window handed me my order, walked away and a few min later came back and said “anything else?” And I said I was waiting for my receipt and she rolled her eyes. No “you’re all set have a good day”. Worst Starbucks I’ve ever been too. I kept coming here because it’s close to my house but I’d rather drive further to another one. They have a horrible attitude and customer service...

Not usually the one who goes and writes a review but this Starbucks for some reason is the worse one I’ve ever been to… makes me go all the way to Diversey to get my drinks from now on.

Starts off with 2 employees refusing to make drinks past 8:50pm when shop closes at 9:30. Pulled into the drive thru and they don’t want to acknowledge you thru the window tries there hardest to not look at you and just makes you want to leave the place, in some occasions you can see them laughing at us not sure if it was about us but at least come talk to us and say we are closed but instead just ignore you while drinking there drinks just very annoying when you try to get there before closing and they just refuse to answer the intercom and/or come to the window. I understand if it’s like 15mins before closing but I came 40mins before closing and still the same thing. It’s been like this for at least 4-5 times I’ve tried going to this particular Starbucks and I really don’t think they should be open till 9. Change the times to 7-8 or something like that. There’s employees there literally doing nothing for the whole last hour of there shift and us customers would rather travel the extra mile to Diversey for excellent customer service I get there at 9:20 with 10mins left of there shift and with a smile and all they take care of me. At this time they take card only and it makes sense… I’ll never go to armitage and Cicero Starbucks...

I ordered a strawberry açaí with no strawberries that’s it. They hand me my drink at the drive thru and it has strawberries so I hand it back because I specifically asked for no strawberries, I get it back and until I drive a little I noticed all they did was SCOOP it out , literally defeats the purpose I don’t want strawberries because of the seeds. I then decide to go back inside. They were having a 50% off drinks so I completely understand that they were busy. I kindly told the worker I wanted a remake because I don’t want the inclusions. I’m not one to get upset especially because I work in customer service , I will always treat people with kindness. He takes the drink and says they’ll remake it, then I get it back I leave and until I get into my car I noticed it STILL has the seeds. Like they gave me the SAME drink back. I don’t understand how it’s so hard to remake a drink and follow INSTRUCTIONS it literally says on the app “no strawberries” I gave them a chance to fix it and even then they still couldn’t do it, like it’s so ridiculous. I should get what I paid for. I literally had to go to a different location to get it fixed and they did it so quick and were so nice about it ! Avoid this location, the one on North and Cicero is...