Papa Johns Pizza — Restaurant in Jersey City

Terrible customer service. Terrible! Quality is not guaranteed. Dangerous for health. We ordered pizza many times here, but Once I ordered browny and it had a piece of onion there! That onion spoiled flavor very much. I contacted customer service - no response. Placed a feedback - no response. Zero. Well, that could be an accidental mistake. We didn't give up on the place. Last time we ordered pizza it had spoiled pineapple. Totally spoiled, so that even when we removed pineapple, the pizza still had spoiled flavor. You know, it's not only flavor,. Itis actually dangerous for health. I work in the kitchen and I know how it works. And spoiled pineapple tells me that they don't care about safety standards. And they obviously don't care about customers -at all! Because guess what - customer service doesn't respond this time too. They just take your money and don't...

Order at least once a week for a year and they never fail to get it wrong. Delivery drivers rarely look at the delivery instructions, which can be an inconvenience since I am at a marina with several buildings. Sauces are left off of items like poppers and toppings put on the incorrect sides. I just tried calling to make an amendment to an existing order. Was on hold for almost 5 minutes. Tried to call back and they hung up on me several times. Asked for manager and the women answered me in accented English that she was, which I highly doubt based on the fact that she hung up on me and it is generally not the case that the manager answers phones. TL;DR they never get an order completely right and they don’t read the instructions, and when you call them on it or get frustrated, they’ll...

The worse papa johns ever I payed for extra sauce twice for my wings and did not receive any for both times I ordered, I called to talk to the Manager he told me next time because we are closing. The female that answered the phone when I first ordered she told me that she was going to make sure that I Got the sauce that I paided for but when I receive my wings again. It said on the box “DONT PUT sauce in the box” That the female wrote that I talk to on the phone in bold letters so the driver wouldn’t put sauce in my box. I don’t understand why is the customer service doing evil things to people out of spite for no reason it’s really sad how poorly there...