Pho 99 & grill — Restaurant in Jersey Village

This is the friendliest Pho restaurant I've ever been to, everyone I encountered was very kind and helpful. (Been to a few but couldn't get pass the initial customer service, first time eating Pho)

3 stars because I was not informed on the menu or by staff the egg roll had shrimp in it. Glad I'm not allergic, and the veggie Pho không thįt had only onion, green onion, and cilantro. Not sure how that's considered veggie 🤷🏽‍♂️ should just be called meatless then the expectation of having a variety of vegetables would be at a minimum.

I had the Vermicelli Bowl (chicken). The cucumbers was a bit over cooked, kinda dry, flavor was ok.

Also I had Pho Không Thįt the chicken broth was ok better when sriracha and chili are added, the noodles were not very soft at all, not sure if this was by design or an oversight either way they were not enjoyable.

Not sure if I will be returning, maybe Pho just isn't for me🤷🏽‍♂️

• UPDATE * after response from owner added another star because customer service like this deserves...

I used to visit this restaurant once a week, but the quality of their food and service have both diminished a little bit. I went here today after being away for a few weeks. There are servers I had not seen before who seem a little lost. One was stocking each table with soup spoons and dropped 2 spoons at 2 different occasions. The first time he dropped a spoon on the floor, it took him some time to get it off the floor and he returned that to the kitchen; but the second time he dropped a spoon to the floor, he grabbed it right away and kept stocking the tables. You shouldn't use the 5-second food rule for a dropped spoon. To be safe, I suggest that if you dine here, just wipe the utensils before using them. To be fair, the staff are friendly and the food is good with one exception, I noticed that the rice noodles in my pho was a little bit overcooked and mushy. Also, the restaurant looks very clean and the environment is calming. Other than what was mentioned above, I did have a relaxing and...

The food tastes great. Im just a little concerned with the prices. I've been here several times and this is an honest review.

Ordering in is great, ordering take out just doesn't taste the same lol maybe it's my "reheating skills" 😆

I recently went and ordered my usual. Chicken Phó and this time I was craving some beef so I added meatballs for $2.50 extra. I was DISAPPOINTED that they added only 1 meatball. Surely, it was cut into 4 pieces 😒... for $2.50 I was hoping for at least 3 meat balls minimum. The whole Pho was about $16 for a regular size not the large.

I think this place raised the prices which is understandable due to the prices of groceries going up. But geez, don't cut out...