La Fiesta Mexican Restaurant — Restaurant in Junction City

Hello everyone, Facts: THIS PLACE DOES NOT CARE ABOUT THEIR CONSUMERS STORY: My wife ordered a lunch pepper special at approximately 1500 07/05/21. I order my beef nachos. Then we as a family get up to go to the restroom. I come back and my table is cleaned out completely. So, fresh Chips, salsa, and drinks replaced with fresh chips, salsa, and drinks. My wife's food comes back and they have a lot of seeds in the stuffed pepper retained a lot of seeds that should have been cleaned out.So we ask the waiter if the seeds are normally left and he said "they come like that.... I don't think so" after my wife and I disagreed. I kindly ask if he may ask his chef which he then kindly, and awkwardly (unwillingly) proceeded back to the kitchen. The waiter comes back and said there is a new chef working and they didn't teach him that step in removing the seeds. My wife ate some of the seeds and was really upset. The nachos I ordered only had beef and cheese, from which I ordered. I asked if he could bring me lettuce, tomato, jalapeños, and cheese which he kindly did (Ieant to order the Fiesta nachos)... the check came back and they wanted to charge a meal their new chef messed up on and the false uncertainty statement said from the waiter that it was okay to eat the seeds. The first receipt had her meal, mine and my son's. Then the manager or the employee working the register comes back with a new reciept taking my wife's meal off, and charging me for the sides for my Fiesta nachos for a 1.29 a piece. I didn't mind getting charged for my sides, but because I asked if I should be charged for my wife's plate that they messed up- not even giving me a discount for the meal. My wife and I asked to speak to a manager, which the woman at the register mentioned there were none that day! Taxes are more than 9.3%!!!! Please! I paid for my food and felt like they didn't deserve a tip. My wife and I were never treated like that. Can't cook, can't serve the people you feed- too easy- no tip- never going...

Tonight we ordered a pick up order and we got $70 worth of food. All of our order was good except for my meal. I called the restaurant and asked if there was anything that I could do because the food I received was not what I wanted and there was a misunderstanding. I explained this very respectfully to the man and that I thought I was getting something else. I even asked the lady on the phone when ordering questions about my meal and everything. He told me if I was looking at the menu then I shouldn’t be asking him questions. He told me that the steak I got was $20 and that’s money they lose out on all because I don’t want it. Which I totally get and understand but again we paid $70 for this food and it was not what I wanted. He was very rude and didn’t care in the slightest. I told him we would not be coming back and asked the man for his name he told me but I could not understand what he was saying and then he proceeded to ask me for my name so he could tell all the other restaurants in the area so they wouldn’t serve me. We have eaten at the la fiesta in Manhattan and had a really wonderful experience so I was really surprised with the way he chose to handle this situation. Very disappointed with the service. If you want to eat here the 30 min drive to Manhattan for good service would...

My family and I ate here while traveling and staying at a neighboring hotel. We were seated quickly. The slimy floor should have been a deterrent. When chips and salsa were delivered, the girl spilled salsa all over the table and helpfully responded by saying “oops” before stalking off and leaving us to clean the mess ourselves. It took close to 10 minutes to obtain water from our server, who did not provide straws for the lidded cups she gave my children. Another 5-7 minutes and we were able to gain her attention to request straws and order our meal (it was not busy). Overall our waitress interacted with us as if she were having an abysmal day. We had to request the single water refill we received in an hour and stand up and hover at the table to get her attention for the check. The food arrived quickly and tasted ok. We ordered fajitas (no meat) and extra sides of rice and beans. I’m unsure if these reviews are timestamped but if they are, you may notice that I’m writing this at 2am local time. Food poisoning is never good, but dealing with it at a hotel is next level misery. DO NOT RECOMMEND under any...