Smoothie King — Restaurant in Kansas City

This place needs new management- they are consistently short staffed and it will take forever to get what you ordered. I ordered 1 smoothie online while grocery shopping, and it said the pick up time would be 10-15 minutes. I arrived there about 20 minutes later and went through the drive thru. Employee told me it was not ready yet and asked me to pull around to a spot out front and they would bring it out to me (mind you there’s only like 3 spots to park.) I waited out front for 15 minutes, and then saw that employee leave! So I went inside- where there was only 1 person working- and waited another 10 minutes for my order. It still wasn’t ready, and I had groceries I needed to get home so I left without my order. The other guy working was nice and apologetic and I felt so bad for him struggling in there. This experience on top of all my other slow experiences here will make me...

I ordered 4 large island impacts like I always do for my family and they always taste amazing. This time all 4 of them tasted like slightly flavored cold water. I am very disappointed that I spent $44.00 on flavored water. They weren't even close to smoothie texture. I would like my money back, or a replacement. This is very disappointing, I talked very highly of this place to my grandma and this was her first time trying Smoothie King.. Worst first impression ever, she said you spent how much on this crap? I tried mine and was disgusted with how watery and grainy my smoothie was. I would recommend going to a different location since this one obviously doesn't care about delivering a quality drink. 462 NE Barry Rd, Kansas...

I absolutely adore the acai coca haze and have bought quite a few of them but cannot acsess the app to earn any points and because of how exspensive they are if i dont start earning and being able to use points soon the price isnt going to be worth it. Went to download the app and it says my device isnt compatible. Went to the website to see if there was a solution and there is NO WAY to contact ANYONE to even find out. I like the food but seems like yall have a few kinks to work out still because at the price point yall are at theres no excuse for 1: no way to earn or use points and 2: no way to contact management with issues or concerns. If there is a fix please please please...