Taco Express — Restaurant in Kansas City

Dine In. Wait staff couldn't Understand English well enough to take order. After 3 try's and 3 differ plates of food. Finally had to ask to speak with Manager. It was on Mothers Day as well. The 1 day a year that I can ACTUALLY get ALL 4 of My Adult kids together at 1 time EVER. And My daughters had hers replaced twice, before corrected. I dont Eat and CANT EAT SEAFOOD. I ordered steak and chicken fajitas, I asked for 50-50. No. It was brought out to me with Steak, Chicken And SHRIMP. NOPE. CANT EAT THAT AT ALL !!! I get ILL. So we won't be going back any where near soon. Sad because its our closest go to. But this isn't the 1st time we've had other issues in past with different visits and different wait staff. So there only appear to be catering to the Spanish-speaking people.!!! There loss as we usually spend No Less than 50.00...

Food is good. Salsas are awesome. BUT prices have been going up quite a bit over the last few years. There are about 15 handwritten signs about customers taking salsas which to me is tacky of the business to complain about this in such a public and overwhelming manner when the reason their salsa situation is out of control is because they can’t manage it. Solution - put a NICE sign with salsa prices ( large, medium, and ramekin size). Also, provide customers with the ramekins , don’t leave them in the open and then complain customers are taking them. Also btw, the salsas are good but y’all making it petty, more people would come if they felt a little welcomed and menu items were clear. Also staff can also try to speak up and say hello to walking customers, being a shy front of house...

Placed a pick up order, payed 9.42 for a single burrito when the payment finally went through one of the staff added a tip from my debit card and i was charged $12. When i called the store to tell them someone added a tip using my card they were unhelpful said i needed to speak to the manager, when i requested to speak to manager they said they are not here and hung up. Be careful with your debit cards staff are self adding tips.

Reply to owner: the cost of a burrito is 7.50 plus fees and taxes. Approved amount 9.42 charged amount $12 which equals a 27% increase not the 3% charge. So yes someone...