Pepperoni's Pizza - Cinco Ranch — Restaurant in Katy

This place straight up sucks. Ordered $100 worth of food on Uber eats, we had our entire family in town and I get a call from a random number, claiming it was the restaurant and I needed to click a notification on my DoorDash app to cancel the order cuz they didn’t have some things in stock. I didn’t even order on DoorDash, luckily I did it thru uber eats, who refunded me. The uber eats driver had been waiting there for at least 45 min and didn’t speak good English, pretty sure that’s why they took advantage of the situation. Anyways, the manager got on the phone and said they would have the order ready in 25 min so I was willing to go pick it up. Called and basically got ghosted, they quit answering. When I called initially I wasn’t confrontational, I just didn’t know what was going on and if it was uber eats. The person on the phone immediately got defensive, said they get a lot of complaints and they only have 2 workers in the restaurant. I don’t even think it’s the workers, probably management who can’t fulfill the uber eats orders. Take your restaurant off the app and quit wasting...

If you're looking for a great pizza and wing experience, this place certainly delivers! The pizza we ordered had the perfect balance of textures. The crust was wonderfully chewy yet crispy, creating a satisfying bite with each slice. The tomato sauce had just the right tanginess, complementing the smooth, melted cheese that wasn’t too heavy or sparse—perfectly balanced. We chose the vegetarian pizza with halal pepperoni, and I have to say, the halal pepperoni was surprisingly flavorful and truly elevated the dish! It was so good, I couldn’t believe it was halal.

As for the wings, they were equally impressive. My daughter, who is usually picky about her food, couldn't get enough of them and devoured a generous portion—definitely a sign of something special.

The service was top-notch too; the staff was friendly and welcoming, making the whole experience even more enjoyable. I’m definitely glad I found this place and will be back often, especially since I can finally enjoy pepperoni that’s both halal...

We have ordered a couple of times from it. I called today make and order to pick up arrived after 25 min though they have said to come by after 20 min. I was told my order needed a couple of minutes more to be ready... after 15 min waiting I asked for my order it turned out that they haven't even started it... I understand that something might have happened when I called, but it is plain negligence not to start the order after I paid, waited and stand in front of them for 15 minutes. They said they didn't know what happen and they will start it right away... Right away after 40 min??? Two order could have been prepare easily... If they were busy I might have understood but there were people in the kitchen talking relaxed while I needed to go home think about something to prepare for my kids while copping with a headache trigger by being so angry!!! Pizza...