La Pradera — Restaurant in Kaufman

They always greet you with a smile 😃, and make sure that your order is correct, they make sure fresh food is always on your plate, very happy atmosphere, and the salsa and chips is unlimited, and the drinks 🍸 are absolutely amazing, out of all the restaurants in Kaufman this is the best, and the kids love the kids menu, the kids love their tacos and chicken stripes with French fries, so the grandkids gives this place two thumbs up, and it's hard to please kids these days. Well this used to be my favorite place tul now, they got kids running the restaurant, and I couldn't even cut into my food, the waitress was really nice but the head honcho girl with the big fake eye lashes snatched my plate up, with my silverware and said is there anything else I can get you. That was so rude of her, and when they brought my replacement plate had to eat with my chips because of no silverware, and it really looked liked someone spit under my food, because I sent my original plate back, who can eat rubber, so I didn't eat it but still paid for it and left, last time I ever order from them.... horrible, just horrible experience, 😢 very sad, a good place went bad 👎. Nope no more for me or my family, we used to spend 200 a month there,,,I will never spend...

Order mine and my grandkids dinner through the drive up window. When I got our order one dish was missing. I only ordered 3 things. The waitress doing the drive though. Said oh I didn't get that. Though the grandkids in the car said you ordered it correct. So I paid for the 3rd meal. Had to wait another 15 minutes, while or the carry out was getting cold. I talked to the manager. And funny she said there was nothing she could do. Her GM had been in the day before and said for them not to do anything for the customer. And said she hadn't to the lady taking our order yet. I said they waitress could get three items correct. Two of the meals was the same. They offered to warm our meals up. Told her no. One meal that was in a aluminum container had the cold food stuck to the container. So I would not recommend this restaurant. If they get something wrong you still pay full price. When they can't do their job. I won't be back. Oh by the way not sure if it matters but I spent almost 75 dollars through drive thru and had the worse food when I got home. If it was a mistake I made i could understand. But it was there mistake and...

Worst service I've had in a while. When we arrived the manager was sitting in a table just in front of the door on her phone texting. She waited about 5 minutes before she came to seat us.

Once we were seated the waitress came to take our drink order. We ordered drinks and queso which was bland at best. She came back with our drinks and the queso however we still hadn't been served chips and salsa. The waitress said she'd bring chips back however we never saw her again.

After 10 minutes we flagged down an employee to bring us at least some chips to go with our now cold queso. The guy wasn't our waiter however he brought us back chips within a few minutes. The chips were SO greasy! The grease was practically dripping off the soggy chips.

We waited around for our waitress to come back and take our order however she never came back. We got up and walked out. I called to speak with a manager after we left. The manager, Britney, seemed very disinterested in our concern about the quality of food and service.

Find another place for dinner. This...