Kaukauna Coffee and Tea — Restaurant in Kaukauna

My wife and I loved going to KC&T and I don’t like writing bad reviews but it’s hard not to when you as a customer are told that your essentially the reason the order was bad. Over the last few months there has been inconsistencies in how drinks have been made. One week it is great and on time and the next you have to let the cashier know you put in an online order 10 minutes after it was supposed to be ready. Last week my wife sent them a FB message that one of our iced drinks separated by the time we got home. It also tasted nothing like how the drink normally tastes. The response from them was it tasted bad and separated because we asked for an extra shot of espresso in it. We have ordered this drink many times over the course of 2-1/2 years with espresso in it and it had not ever separated or tasted like this drink. So either the drink was made incorrectly or they were not putting espresso in it before even though we were paying for it. We have been long time customers of KC&T. I believe the drink was simply made incorrectly but we were told...

I used to love this place, back when they had legit vegan food options (even the tomato soup now is out of a store-bought carton in the fridge and contains milk). Gone is the shelf of interesting books, live music, and the cozy decor and character it once possessed. They seem to have caved to the pressure of being a 'sterile inoffensive modern overpriced coffee shop.' The young employee that took my money did not understand what 'vegan' means, and instead of asking colleagues for options or making any effort to actually be of service, apathetically said, 'most of the menu is vegan,' when clearly none of it was, other than a brownie. Coffee was served barely warm, and in a to-go cup (again without asking). I hate supporting corporate chains, so this is really a disappointing devolution of what was a longtime standout...

I am a semi regular customer at Kaukauna Coffee and Tea. It is a nice place to meet friends, colleagues, or to sit and relax alone while I enjoy whatever I have gotten that day. Lately, I have not been able to resist stopping and getting a quiche. Last time it was served on a wire basket instead of a plate and it got a bit hard to fork out when the tissue paper got soggy. It didn’t matter with a book and a latte I was in my happy place. I like the cozy vibe with vintage tables. They used to have a free little library closet, but that is gone now. I started coming here because they would host NDLC’s art auction. That was many moons and more chai lattes and hot chocolates than I can count, and I am still coming in whenever I am in this neck...