Aroma Joe's Coffee — Restaurant in Keene

I have never had a smooth experience at this specific aroma joes, the staff is always really nice but when I get my sandwich like in the picture... and ask for it to be remade and how it should not have even been given out, i was given my new one by a different person and they told me to "not be disrespectful next time ", you lost my business from this employees actions, i get if it breaks, but i would think someone would notice if something should be remade or not, to me i would redo it. Out of the 4 employees i talked to, the first three had huge smiles and was very willing to take my order and to help when i needed it, but that last one completely ruined my experience. It would have been more helpful for her to give me and fork and knife to eat that "sandwich" . due to inconsistency at this location and this interaction i will not be...

Luckily the staff member at the drive-up window was super nice, knowledgeable and helpful! The problem with Aroma Joe's is there's too many choices. I've been several times now and I'm just not clear about what the options are. There's NO COFFEE FLAVORS listed on the menu at the drive-up. I had to ask if there are coffee flavors and then she handed me a BOOK of options. It's a lot of pressure to make a decision with all of those options and I find myself overwhelmed and stressed out. Not a good user experience. The coffee was...

One of the only local-ish coffee shops open during the big snowstorm in January, and we were so grateful! Franchise owner was there, chatting gleefully out the window awhile, then baristas made me the most beautiful iced coffee with (I believe) mocha + caramel drizzle + whipped cream. I don't recall if my drink was an actual menu item, but so much to choose from – you'll figure it out! Thank you to Aroma Joe's staff for such a magical blip on my snowy radar for this leg...