Colombian extreme food — Restaurant in Kendall

So the main issue I had with this place has to be the poor customer service. We had ordered from Uber Eats and waited over an hour for our food. We order from the truck next to them all the time and we always get our food on time.

This time we decided to give this one a try. We ordered a Salchipapa with everything on the side, just the hotdogs and fries, and an Arepa RELLENA with carne. When we eventually got our food the Salchipapa had cheese all over it and the Arepa Rellena was just an Arepa topped with some meat. It honestly didn’t look good at all.

We called the truck with the hopes of getting our food fixed. We have had issues before with the trucks messing up our order but they always fix it, I even drive to them so they don’t have to send another driver. This time the guy at the phone just blamed us, telling us that we didn’t know Colombian food. --Seriously this is ridiculous, I have lived in Miami since I was 11, I know Colombian late night food. It is the best thing for a late night snack on your way back to Kendall. I have been to Los Perros, Los Verdes, and multiple food trucks all over Miami. I am a Maisitos and Salchipapa kind of guy. Don’t you tell me I don’t know Colombian food! — So like I was saying the guy on the phone insisted that we were at fault. At this point he went right ahead and told us that that food was ours and that he couldn’t help us. If we wanted we could contact Uber, he didn’t care.

As you can imagine we ended up hanging up on the guy. We have also contacted Uber since he would not help us.

Even after all of this, I gave good a chance. Well I didn’t touch the Salchipapa since it looked like some one had vomited. But I gave the few cubes of steak a try. I was not surprised when it was hard and dried. Didn’t try the Arepa since it was a soggy mess. It just looked so sad.

Seriously I am not a guy to complain but this guys service was beyond bad, and the food wasn’t any better. The excuse that it was delivered doesn’t fly. I order from the food trucks around there all the time and at their worse the fries were a bit soggy.

One last thing I want to point out is that we ended up ordering from here because it had 5 stars at 8 reviews. We thought we would give it a try even though it is always empty. So right before I wrote this I noticed that most “reviewers” have reviewed one to three places before. I am just saying it is fishy....

I won’t be buying food from here again. Something tells me that they will be another food truck...

Excellent food and service, most of the complains here are related to Uber Eats deliveries and i would agree that if you are Colombian or had at least tried colombian fast food, is never a good idea to order for delivery. Colombian fast food is supposed to be enjoyed right out the grill. I can say, this is the best “chuzo desgranados” in Kendall, the one called extreme that has corn and everything on it is to die for. Owners are pretty Good people as well! Give it a try, you wont regret, and if you live cloae by, go there or pick it up yourself, don’t use delivery services for it. A hot dog or salchipapas after 45 minutes is going to taste pretty bad, even if you get it in...

Disgusting people, disgusting food. If there was an option for no stars, I would put it. To begin with, I live almost 3 miles away, and waited for over an hour for cold, soggy, food that was not what I had ordered and looked completely unappetizing. I tried calling to see if they could change it to the right order and the person there could not care less. Rather, they blamed me for ordering. They did not attempt to help in the slightest or offer any type of apology for the mistake. I ended up having to hang up after realizing that they don’t care about their customers. No wonder they’re always empty while the Peruvian Food Truck in front of them is...