Ok so I tried it for the first time, the food was okay, but the service was horrible! The two ladies were over there like a walking dead no smile nothing, they did not even explained how it works, they were so fast to serve as if they wanted you out of your face! The best part was when I had the drink it was full of ice and I told her before even pouring the drink that I need less ice but instead she told me that itâs too hot and the ice is necessary! When she told me that any extra side is 3.49 something I told her to give me the fish on the side for which she was gonna charge me 9.49 without even advising me as if they just wanted to charge me quickly ! Nonetheless their counters were empty and nobody was there eating (dint surprise me at all). And when I asked her why its 9 bucks she made faces at me and replied me in a sarcastic way that NO MY LOVE FISH IS OFC 9 bucks CHICKEN IS 3.49. Worst place to eat at Dadeland mall worst experience ever, and I chose it over Shake Shak and Hagen Daz! Worst customer service God bless them coz...
   Read moreLast night I bought a veggie roll and when at home I realized it was hard as a rock maybe prepared early in the day and old at night. Today as I passed by spoke to a guy Alfredo to be the person in charge and instead of using customer service skills he decided to be bad mannered and didnât solved my complain I usually get food there. He didnât care I donât understand how a person like that is in charge. Terrible service terrible attitude and at a point he asked to step aside when in good manner I just asked to solve it when I asked for his supervisor he said he never comes. I will...
   Read moreFive stars all day, I do not care. I've been coming here since I can remember coming to the mall, and it has been my favorite food court item ever since. Seriously, next time you're at Dadeland look around the food court and see how many places are there from the lat few years, even last few months, Chick-Fil-A excluded? Kelly's has stood the test of time, and if you can be a little patient while the ladies finish their nice conversation, you can help yourself to a plate of some of the best chicken and sides this side of the Kendall...
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