Mike's Place — Restaurant in Kenilworth

HORRIBLE!!!!!! I ordered a BLT Chicken Wrap to be delivered to my job. When I received my food, I opened the container and was greeted by a small bag of chips in the same container with my food. I called and expressed that I was unsatisfied with the presentation of the food, and that I would have preferred if my chips were separate from my food for sanitary reason. ( ANY sub shop, or restaurant that serves chips with their food, put it in the bag with the food, and not the actual container) I was then told by the very young, rude phone girl ,that she washes her hands and they always serve their food this way. This is my first time trying their food, a coworker suggested them. I will make sure I NEVER order from them again, nor refer them. I also asked to speak to a manager to inform him of her SUPERB customer service, and she told me she was the only person there with the cook, so "she doesn't know what to tell me".. BAD FOR BUSINESS!!!!!!! I will make sure to make YELP and other blog website reviews about this...

SO THIS IS THE THIRD TIME I HAVE ORDERED FROM THEM AND 3 TIMES IS NOT THE CHARM. THE FIRST TIME I ORDERED A TUNA SALAD WRAP. THE TUNA TASTED LIKE THE BROWN CHEAP TUNA. IT HAD A VINEGAR TASTE AND WAS SO WATERY IT WAS RUNNING OUT OF THE WRAP. THE 2ND TIME I ORDER CHICKEN FINGERS TO BE SAFE. THEY WERE NOT THAT GREAT AND TASTED LIKE THEY CAME STRAIGHT OUT OF THE FROZEN FOOD SECTION. AND FINALLY TODAY, I ORDERED A CHICKEN WRAP WITH HONEY MUSTARD... WHEN I TRIED TO PICK UP THE WRAP IT WAS SOUP. SO SLIMY ON ONE SIDE THAT I WAS COMPLETELY GROSSED OUT. SO WET IT WAS SLIPPING OUT OF MY HANDS. THERE WAS A YELLOW WATERY LIQUID ALL OVER THE BOTTOM OF THE CONTAINER. HONEY MUSTARD??? WHO KNOWS. SO THERE OBVIOUSLY WILL NOT BE A FOURTH TIME. IF I COULD HAVE GIVEN NO STARS, I WOULD HAVE DONE SO, BUT YOU CANT HIT POST UNTIL YOU CLICK AT...

What a great friendly place to eat! We catered food for a small repast following my moms funeral. (3/10/21) The food was delivered on time and was kept hot for us when we arrived at the hall. This was my family first time tasting the food and it was very delicious. We ordered trays of chicken parmigiana, meatballs, chicken franchise, Italian sausage, and a few salads! The food was amazingly very good. The chicken was very tender & very tasty! The sausage and meatballs were flavorful. Everyone kept asking where did we get the food from! We were all very satisfied with Mikes place. I would definitely order from them again and refer customers to them! Keep up the good work Mike! Many...