6/19/2020. Came in to order to-go. Store and prep area were extremely clean. Ciko assisted me with an Italian BMT with double meat, and I'm not kidding when I say it was the most beautiful sub I've watched be prepared. The bread was cut perfectly in half, meat was layered perfectly and on both sides of the sub instead of just on the one side (this definitely matters), cheese and onions were evenly distributed across the sub as well. He popped it in the toaster then started assisting the customer behind me, but paused to pull my order out of the toaster when it was done and let me know he'd be right back with me after he finished adding the meat/cheese to the other 2 subs he was working on (totally okay with me, but that small gesture of words is something that unfortunately has been lost in today's society). Another associate came out of the kitchen to help him and ended up putting the rest of the toppings on my sub and finished the transaction. I called the store after leaving to get his name to post a review and inform the manager of the wonderful experience with him, but ended up getting him on the phone so I got to tell him directly how pleased I was. Hoping the manager sees this as well! Definitely recommend...
Read moreGiving up on this location, it's trash. Ordered the #42 "Homestyle Chicken Salad" wrap advertised at $7.29 on the board. Charged $7.99 at checkout and when I pointed it out they basically had the attitude of "oh well." I believe that is called false advertising and illegal. Second, the person making the wrap immediately took the chicken and put into the microwave but I didn't ask for that. How many of you people microwave chicken salad with mayo in it? All the workers were confused on how to make it. Was then told they basically put the hot chicken and stir in mayo, but today there is no mayo and no "chicken salad" so just pick a sauce. Would have ordered something entirely different if I had known. All the chairs were put on top of the tables for cleaning at 6:30pm and a line of customers in the store. When the line of people was gone, workers started blasting music from the back. Not sure I can say a single positive thing about this visit other than I am not going back. Owners of this franchise...
Read moreWent in here with duaghter to get sandwich. We were rushed to say what to put on sandwich and guy at register is ringing up bill before my sandwiches are complete. Then the guy at register would not honor free drink coupon with meal. So, I ended up not getting the meal. Interesting thing they honored it just recently at this store. The team working at this location is not trained well and show poor customer service. They actually tried to hold my wallet with rubber gloves they just used to make a sandwich. (Great display of hygiene). For a price of a soft drink a dollar and some change. UNBELIEVABLE. Also the place has dirty tables.... I am surprised there is no owner or manager at this place just millenials!
Just went to Cousin's Sub's across town. Received a quality, fresh sandwich with either fresh hot fries or chips. They also honor coupons including competitors. Great friendly...
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