Buffalo Wild Wings 'GO' — Restaurant in Kensington

Thank you Napur for completely ruining my experience at this location. It is so crazy to think that just yesterday I was telling a random stranger to come here because I’ve had such a nice experience, but now today that has entirely changed because of the rude, stingy, and plain nonsensical interaction I was forced to have. I was given bone-in wings when I ordered boneless wings. A simple mistake, one would assume a simple remedy. No such luck here!! After driving back to the location and making them aware of the mistake, (instead of apologizing and then correcting it) I was questioned and told that I ordered it that way. (Didn’t). Let’s pretend I did accidentally order bone in instead of boneless, One would still assume the solution would be to remake it the way the customer wants it! Not for Napur! It is more important to her to scrape every cent and be “right” than to give the customer a good experience. My addiction to the honey barbecue sauce is the only reason that I will be coming back and if I see her there, I will happily walk right out,...

I went there on opening day and was one of the first customers to order wings. Bethesda Magazine had an article stating the eatery was offering “free wings for a year to the first 100 customers in line.” When I asked about it, the man behind the counter told me no such deal existed. Businesses shouldn’t make false claims just to get people in the door—it’s misleading and disappointing. For me, it’s...

This is my new favorite location for Buffalo wild wings. I enjoy the service everything came out fast and high. I got the cheeseburger the blazing wings and I got to try some of the other flavor wings. Everything was delicious and everything felt fresh. I’m so glad they opened this new location, and I’ll definitely be...