Cancun Mexican Grill — Restaurant in Kentucky

I went to Cancun tonight to celebrate a friend’s birthday. While we were enjoying a few margaritas, I noticed something weird in mine. At the bottom of the glass were two chunks of glass. At first my friends thought I was joking, but when they looked closer and picked it up, they saw it wasn’t ice—it was actual glass.

We kept trying to get a server or a host’s attention, but nobody came over. We eventually had to get up and go find someone. When a staff member finally came over, she just said she would replace the drink and didn’t really act like it was a big deal. No apology, no concern, just very dismissive.

About 15 minutes later, our server came back from outside and said he’d try to get it taken care of—even though at that point it had already been handled.

We were at a little Mexican restaurant in Lonoke. I’m not saying they should’ve comped our whole table, but I do think the situation should’ve been taken more seriously. In the past, I’ve been to places where if the food was wrong or something minor happened, they’d offer a discount or a dessert or at least acknowledge it properly.

Tonight felt like a freak accident that was brushed off. I’m just curious—how would you have handled this if it...

So, I was wanting some Mexican food and came across this establishment. It's Christmas Eve and I wasn't sure if they were open for business. I didn't really feel like cooking, and I don't really do holidays anymore so to find them open and welcoming was such a reprieve. I saw on the door as I entered a piece of paper taped to the door with their new dishes: Carne Asada Fries and Quesabirria, no price. As I got their menu, it had EVERYTHING. I get overwhelmed when menus are pages...and pages long. So my brain kicked in and remembered I wanted to try both of those dishes posted on the door. MAN! The fries were amazing. The Quesabirria was good but could use some more cheese. But it was full of meat! I honestly thought the Carne Asada Fries were a side dish, and that's why I ordered both. As you can see they were HUGE. The fries I believe were around $11 and the Quesabirria maybe $13. As I previously stated, the prices weren't anywhere to be found so I'm not positive. The food was your normal americanized Tex-Mex kind of food, but good nonetheless. I would definitely recommend this place as any other good restaurant, with the quality of food, taste, and...

Brought the family to try a different place, and everyone loved their food, the staff was nice, the service was timely without long waits and without rushing too quickly to make an order either. The salsa was good, not bitter in the least, and plenty mild for children, though habanero sauce is at the table to spice it up too. The crowd seemed happy and nice, we saw families and individual couples there for Saturday evening on the Valentine's weekend. We were seated right away, and my tea was refilled quickly, and the food came in a reasonable time as well. My 10 year old son finished more of his plate than usual, my teenage daughter finished her enchilada as soon as it hit the table and then started on a quesadilla, their mother loved the tomales and had to share with each of us, and I tried the molcajete which was was great for a meat lover. The shrimp were as good as grilled shrimp at any steak house in town plus the other meats and beans made awesome little tacos as well as just eating by hand or spoon. We all had full price or higher end adult menu choices and the bill was still under $60 for the four of us. We'll definitely...