the breakfast club, too — Restaurant in Key West

This place seemed like a great option, and things went well to start. We were quickly seated and the Bloody Mary was quite good. The server was sort of quick to take our order, even though the restaurant was only 3/4 full. She was so quick, there was no welcome, no introduction (we had to ask for her name) and worst of all, no time spent describing any of the breakfast options. That led to issues.

I ordered the burrito, which was fine. As many reviewers said, the portions are generous which was true. My wife ordered The Veggie, which was under the “eggs & sandwiches” column. See the menu. Description: scrambled egg, spinach, avocado, tomato & sharp white cheddar on a bagel served with home fries. She asked for the bagel on the side, expecting the other items to arrive scrambled together. NOPE! Here’s what she got: Essentially an egg frittata with the cheese folded in it; it was folded into a square Essentially raw spinach (not wilted or sautéed) with chunks of tomato you’d find in a salad Sliced avocado (arguably the best part) And WORST of all, par-fried, previously frozen potatoes they call “home fries” that were dry A toasted bagel (toasting was not mentioned on the menu or by the server)

This is, after all, Key West. Serving previously frozen par-fried potatoes and calling them fresh home fries is like serving your own “special recipe” Bloody Mary and making it from a ZingZang bottle. That’s just not something we expected. Then it went from bad to worse.

The all-efficient server asked how we like the meal and my wife expressed her displeasure. That got the manager to come by. My wife politely said she found the par-fried potatoes dry, and the raw spinach + chunks of tomatoes nothing like expected. The manager said, “it is a sandwich” and pointed to an adjacent table saying, “that lady likes it.” There was an offer to take it back and remake it, but never any acknowledgment that what they made was not what was described. They kept saying, “it is a sandwich,” and the word “sorry” never was spoken. They charged us for it, as well.

I approached the server afterwards, away from our table, and offered that perhaps she might start her service by asking if the customers were dining for the first time and if they had any questions. I added that had she described the item and how the scrambled egg didn’t include the other items, there might not have been an issue. Instead of acknowledging the feedback kindly, she instead chose to push back and said, “if I explained the menu to every customer I’d never be able to serve folks.” Just the opposite response than any basic customer service trainer would recommend. These folks seem to have never heard that the customer needs to feel they are ‘right.’

We left vowing to never return. We’ll instead patronize Blue Heaven, Pepe, Two Friends, and the host of others who serve 100% home made and fresh food items, to include home fries.

Summary: Good = large portions and they offer a military discount. Bad = The home fries are from frozen, par-fried potatoes. Customer service equivalent to your local DMV. There are WAY better within...

The day we had to leave Key West came about, so we loaded up the truck, found some parking, and had a delicious goodbye breakfast at Breakfast Club Too. We got seated outside, so we could enjoy the beautiful morning sea air. Ambiance inside was gorgeous, very dimly lit, but lit by the big giant windows. Ocean themed, very appropriate. Nice all around.

Service was great. We had a nice fella who helped us navigate the robust menu. So many good options, but he helped us find our way. No issues.

As for the food, wow.

I had the Chorizo Poblano BC rösti (our röstis are a bed of home-fried potatoes on a hot cast iron skillet with sour cream & chives on the side & topped with two eggs to order and…. chorizo, poblano peppers, tomato, onions, queso fresco & chimichurri).

This was exceptional. Roasty, toasty potatoes, perfectly cooked. Eggs cooked with that perfect crispy edge, slathered in that herbaceous chimichurri. Perfectly spicy chorizo, earthly poblanos, blow-torched queso fresco. Richness, cut with the sour cream, like a big ol' potato. Huge fan of this dish.

I also got to try the Monster Burrito (scrambled eggs, jalapeños, peppers, onions, tomatoes, home fries and cheddar jack topped with melted cheddar, pico de gallo & sour cream). I think I added sausage, too.

This thing was truly a monster. This is a knife and fork burrito. Be forewarned. Full of yummy eggs, a huge heap of potatoes, and with just the right amount of the veggies. Stuck to the cast iron with a lot of melty cheese. Fun dish.

For dessert, we shared the Pancake Charcuterie Board (fourteen mini pancakes, fresh strawberries, blueberries & bananas, raspberry jam, peanut butter, Nutella, homemade pastry cream, fresh whipped cream & ADK pure maple syrup).

Wow. This thing was huge. Do not attempt on your own. Exceptionally fun. Tiny little pancakes, albeit a little dry, but there were plenty of toppings to moisten them up. The combinations are endless. Even if you are full, I really recommend this. This is a memory building dish.

Overall, we saved the best breakfast for last. I would recommend this place to everyone. Places like this make other five star places look like they should have...

This was out first time trying The Breakfast Club Too and sadly it will be our last. Beware of a few things here. First of all, I asked about wait times for a party of 6, the teenager working as the hostess, quoted us 30-40 minutes. We were willing to wait since we really wanted to try this place. Since it was over 100 degrees outside and we knew we had quite a bit of time we’d run next door to grab a coffee. We were in there for about 5-10 minutes. We sent 2 people from our party back next door to wait for our name to be called. When they arrived and asked how much more time before we would be called, we found out that they had already called us and sat another party at our table. To say I was furious was an understatement. I can understand a miss quote of 5-10 minutes, but quoting 30-40 minutes when the entire wait was approx. 10 minutes is a HUGE error. When I called the hostess out on it all she could say was “Sorry” (in a very sarcastic tone). Her tone and attitude very clearly sent to message of “oh well. Not my problem”. We did speak to the owner, but while she did apologize, she also defended her actions because in her words “she’s a teenager”. We got the impression this girl may have been her daughter. Sadly, the wait staff here is no better. They are happy one minute with you (like very over the top happy behavior) and when asked “Is there anything else I can get you?” You respond with yes and proceed to ask for a refill of your soda and he responds with “I’m getting it”. I’m sorry, but I didn’t realize my answering your question was an imposition. I will also warn you that if you ask for extra syrup for the large stack of pancakes or french toast you order (since they only provide you with a tiny cup…see photo below) they will charge you $3.00 for it. It was definitely not $3.00 worth of syrup. So, if you like to be treated rudely, treated as an imposition and be grossly overcharged for condiments then this is the place for you. We will not be back and we will be spreading the word to all your friends who travel...