IHOP — Restaurant in Keyport

This location ( Hazlet) is horrible! After today we will no longer patronize this location. This location consistently comes across as cheap, greedy and mismanaged. They don’t put enough people on to match the volume. to manage the volume they make you wait while you stare at a half empty restaurant. When you’re finally seated and order in this half empty restaurant the food takes way to long. (why, if it’s half empty?) everyone hangs out in the kitchen, facing each other in one big group chat so you have to walk there to ask for something. Collectively this is enough to have you seeking other locations, but here we were today trying again. That is until they informed us today that they have no cream for the coffees. While this may come across as a tough reason to get up and leave it’s because rather than falling into a first act, it felt like a last straw. In principle if you can’t manage that, then what you already Mis-Manage so well is not likely to change! Shame, cause the fine young folks that work here are just trying to earn a living and are simply Mis-Managed through no fault of their own. It’s the owner that needs to wake up and smell the coffee. Something that should be easy enough to do today given you can only...

My order was taken by George who was polite and courteous. However, my meal was slammed on the table by a female server (tall big blonde woman with a pigtail - name unknown). She just slammed the plate of food at the table, did not even look at me, did not serve the syrup with my pancakes, or ketchup for my hashbrowns, not even the slightest eye contact and walked away, while I sat in shock looking all around for someone attention from someone. Most disrespectful service and mistreatment of a customer. Finally I saw George serving a table 2 aisles away and I had to call out to him for attention. There was a lady in plain clothes that appeared to be the Manager. I shared with her what happened and she did not even offer an apology but indicated that yes the lady server was not the best and that's it. I had already started having my coffee at that point and did not want to walk out but I felt deeply mistreated, discriminated and disrespected by the behavior. After spending $22.07 including tips at this disrespectful location I walked away. Is this how "Non-white" patrons are treated at IHOP? This was my first time visiting the location and I was disgusted. Stay away unless...

Wow where do I even start. To begin, we already walk in and our server Chelsea was messing with us about some kids menus. It starts off as haha just joking but slowly she kept going on with these jokes, talking about how young we were, how much older she is, and giving rude gestures. To begin, we all got some free short stacks for leaving a good review. Not only did this take an hour to get out, it took an hour to get our orders for our entrees. This is all due to our server, chelsea, because she decides to not put in our order for like an hour! By the way, she had 1 OTHER TABLE. We started to lose our patience, and Chelsea being the worst server ever kept giving us an attitude. She would never show up, roll her eyes at questions, and give awkward stares when we asked questions?? I legit asked if we could get our checks and boxes the second we got our food, and she stares at me and starts walking away. I shout out, is that a yes or a no? Anyways, 2 and 1/2 hours pass and we finally get our checks. In conclusion, Chelsea made an experience at IHOP that should have been 40 minutes into a 2 and 1/2 hour experience of hell due to sloppy service. Baffles me how some...