Burger King — Restaurant in Killeen

First let me say, not a huge fan of take out or fast food but on those days when work goes way too long and a wrench is thrown in my day, I will settle and since BK is on my way and I had a coupon…BK it is! This latest adventure at BK, I ordered a large chicken meal with no ice in the drink and no salt on the fries. I pull up, check in the greeter was very cordial, asked how I was doing this was great! on to the window. Get there to a huge cup of ice then sent to parking. A few minutes later I get a bag, no second greeting, fine. I look in the bag, is this a large? No but that is salt. Really? Get around the corner to the house, yes that is salt on your cold fries and yes, that is half a piece of chicken on your sweet bread. Not sure how the brioche craze started but why is it a thing? Not overly excited about it but it’s late...

My Son and I came here at approximately 2:20 pm, we waited at the drive-through intercom for five minutes, and no one ever answered us. I drove around to the first window in a very sweet young lady named Tiffany opened her window and I said do they not take orders to the drive-through? she said yes, ma’am did they not take your order? I said no ma’am they didn’t she said what can I get for you? Very sweet and kind. I Pulled up to the second window in the young lady didn’t know what was going on. She started to enter our order and then we said no ma’am the young lady back there already took our order and we already paid. She says oh OK. Let me get your order together. Now it’s been officially 20 minutes that we’ve been sitting here and the only thing we ordered was 2 12 piece chicken fries and a large...

I don't know what the heck is going on with this place lately but I have made small orders like a drink and cookies and have to wait in the parking lot for my food. I've had to call and ask where my food is and go in and ask where my food was. Where is a regional manager or someone to fire and rehire because this place has gone down the drain and...