Firehouse Subs Killeen — Restaurant in Killeen

Firehouse has fries now… no way! I asked Brie specifically if they were good. She said as a lover of fries they were some of the best. What else was I supposed to do but order and find out for my self. Alisa and Jaylen were so helpful with kiosk orders and making sure the sandwich was right. I left with the typical firehouse standard order expectation. But these gals made me feel at home, welcome and that my order would be right. Car ride home I understood what Brie informed me of. It’s like steak fries married crinkle cut and had a baby...

I had such a great experience at Firehouse Subs! The employees were extremely courteous and went out of their way to be helpful. From the moment I walked in, they greeted me with a smile and made sure I had everything I needed. The service was fast, the staff was attentive, and the atmosphere was welcoming. It’s rare these days to find a place where the team genuinely cares about the customer experience, but this location truly does. Highly recommend stopping by—you won’t be...

I ordered online months ago only to find the store was closed. The next day the store was marked as permanently closed. I requested a refund for months with nothing. I reached back out to customer service when I saw the restaurant was open again and they said there was nothing they could do - it was at the discretion of the store...