Starbucks — Restaurant in Killeen

Done with this location. The service is great except for several few that must have had a bad day or whatever. We all have them. But ultimately it comes down to the order. In the last 3 days I placed the same order ahead of time for 1 exact same drink. Each of those times I got a different tasting and looking drink. On top of it, today 1 of the core ingredients didn’t even make it in, making the drink so sour it hurt my teeth. The drink is not complicated, with just a few add ons to the menu item. Yesterday all the add ins were floating on top. For over $7 a pop I think we can expect some consistency in mixing the ingredients as requested. Especially when they don’t skimp on ice. A few months back I ordered a drink at a drive through here and asked for light ice. Was told “just so you know we’ll do it for you today since you already ordered but we can’t do light ice anymore”. May be if it wasn’t communicated in a condescending tone it wouldn’t be so unpleasant. At the same time, the app was still giving light ice option and a location down the street made it as requested without lecturing me at the window. I’m not asking for 32 free add ons, just don’t want to pay $7 for a cup of ice with a splash of coffee. It made me abandon this location for almost a year but I wanted to see if it improved. It remains consistently...

I normally don’t leave reviews but I had to for this one. I want to shoutout a barista named Rey, or at least that is what their apron said.

Rey took the time to read my mobile order ticket & craft my drink precisely how I wanted. I know it was confusing to read given that I ordered a Hazelnut shaken espresso but w/ no hazelnut (I chose to sub macadamia).

For context - I ordered my drink at a different Starb but as I drove away it was wayyy too sweet & tasted like hazelnut. I didn’t want to go back or have to deal w/talking to someone so I just reordered at this one instead.

TLDR - 10/10, fast &...

I use to go to this starbucks every morning on the way to work but stopped going more recently as I noticed they haven't been filling up my venti sized drinks, literally about 6-8 oz missing off the top of my venti matcha. Has happened on more than 2 occassions. Usually I'm omw to work so don't have time to turn around to get it fixed. Nor should I have to turn around. But the window ppl are always nice so I give it 3. But if you want what you paid for, go to a...