Tilted Kilt Pub and Eatery Killeen, TX — Restaurant in Killeen

My Friday night at the Kilt had its ups and downs. I’ll start with the negatives then get to the reason why I’m still giving this place five stars. My food took an hour to receive which is absolutely ridiculous considering I only ordered wings. To be fair, the male bartender, did warn me that food wait times were running long. Secondly, the food was sub par. For $15 and an hour long wait, I would hope the food would be a bit better than it was. My wings were chewy, but bearable. The absolute saving grace of my night, however, were your three bartenders. From the start of my visit, to the very end, each one of them took great care of me. Shawna kept stopping by to chat every now and then to make sure I was okay. The male bartender (I never caught his name) made sure to give me updates on my food as the night progressed. And Joy, bless her heart, never let my beer glass get empty before appearing ready to pour me another. I was a bartender back in the day so I know an overwhelming night when I see one, and these three bartenders did amazing in spite of the frustrations of the kitchen. I watched Shawna politely explain the situation to many customers. I watched Joy run around so quickly to fill drink orders that people wouldn’t even have time to notice they didn’t have food in front of them. All three of them were friendly and treated me like I had been coming there for ages. The amount of times I heard other bar patrons yell out their names in excitement made me feel like this was the spot to be (I originally thought Joy said her name was Jay until I heard a very excited British man call out her actual name. What was even more impressive was that she knew that man’s name in return, greeted him with equal excitement, and knew what he wanted to drink). I will definitely be coming back to this location. I hope to give the food another try, and I hope to see one of my new favorite bartenders in town. Shawna, Joy, and your male bartender...

This was my first experience at this restaurant. We, my daughter and son-in-law came in for a late lunch around 3pm, the restaurant was pretty slow, so it gave me a chance to look around. The good: I loved the outfits on the staff, the restaurant had a good atmosphere, the hostess was very pleasant, our server was very nice and peppy, and seemed on point, ordering was very smooth, double checked, food was served hot, drinks were kept full. The bad: I ordered the spicy mother clucker with lettuce cups instead of bread, My order sat in the window for a fat minute because my lettuce was super warm/hot and wilted, fries were limp not crispy, our server forgot the condiments we asked for, daughter ordered a Belfast boom alcoholic drink (drop shot) when we ordered our meal. We got through our appetizers and the meal, still no Blefast? Our server was talking to the manager, so there was no server. ( Should ask other staff members to keep an eye on tables if not going to be available) We asked another staff member to check on the drink. She went over to the bar and picked up the drink that had been setting for over 30 minutes, she was unsure if the drink needed replaced or not when I asked how long has the drink been setting at the bar. Needless to say, the beer was flat. Super sad that the bartender and the other staff working let their teammate and the restaurant down by letting a drink die at the bar! There seems to be no team coordination. Every table in the restaurant should be the responsibility of all staff to ensure consistent customer service, the bartender should make sure all dinks are ran to the tables in a timely manner, which in turn brings people in because they will know the staff is amazing! If the staff were more of a teem player they would make more money in the long run and the restaurant would have a better reputation for service. We spent $80 plus on burgers and sandwiches, sorry we will have to...

I feel like it’s absolutely necessary to leave this review.

We’ve been here SEVERAL times because my bf absolutely LOVES their buffalo Mac and cheese. But the service here has NEVER been good for us.

On our last visit, we were surprised to see her server take our drink orders soon after being seated. That was good. We ordered fried pickles as our appetizer so we could have something to munch on while we waited for our entrees. We waited roughly 10-15 minutes when my wings came out. My bf’s meal wasn’t ready yet. “We didn’t get the fried pickles.” Our server said she’d check on that. Minutes later, the server shows up with one of the bartenders to inform us that the kitchen is a little behind. She says this as we also watched the other table that showed up after us get served their meals 🙄. Another 20 minutes go by and my bf’s meal finally makes it to our table. “We never got out fried pickles.” Our server then said “Sorry, I’ll ask them about that again.” She walks away and into the kitchen. We were sitting in a corner of the restaurant that had a good view of the kitchen doors. We watched her walk in and walk RIGHT OUT of the other doors. I highly doubt it was that quick to “ask them about our fried pickles”. She sat at a table to chit chat with these guys and likely flirt with them while we “patiently” waited for her to come back to us. We actually made eye contact with her when my bf raised his hand with his card, hinting we were ready to check out and leave. She continued to smile and laugh at whatever conversation they were having. At this point we were very fed up. Just as my bf was about to get out of his seat to look for a manager, she shows up with our check 🙄. “WE NEVER GOT OUR FRIED PICKES,” I said. “Oh would you like me to get that removed?” The server asked 😒. I looked at her and was shocked she would...