King Kitchen Family Restaurant — Restaurant in King

This is the second time eating here. The first was breakfast and it was a fine experience with good food. However, dinner tonight overshadowed all of that. I ordered the meatloaf special. The meal looked very appealing and serving size was way more than expected. I was immediately assured about pricing when I saw the portions. Unfortunately, upon tasting everything, the meat loaf was suspicious of being spoiled. It tasted too sweet with that strange spoiled aftertaste. If you’ve ever had food poising from ground beef, you never forget that taste. I asked my boyfriend, who is a chef, mind you, to taste as well, to make sure it wasn’t just my taste. He agreed that the meat tasted off but it was difficult to identify bc the meatloaf was DRENCHED in ketchup. After waiting a while for the waitress to return, I expressed the meatloaf tastes like it’s bad and politely asked could I get something else? She immediately replied that I would pay for my meal regardless and then asked if I wanted to order anything additional. I declined and said I’ll just eat my sides. My boyfriend, who was the one actually paying for the meal, was not satisfied and said we’re not paying for something you didn’t eat. To that token, I was not about to eat something I feared might make me sick. Food borne illness is nothing I care to play around with. The waitress removed the meatloaf from the table and we finished our meal. After the check arrived to the table, we sat for more than 20mins waiting for the waitress to return to pick up the check. Eventually, we walked to the pickup counter to pay. My boyfriend expressed to the person at the counter his concerns, and they got the manager. He stepped to the counter and expressed the same as the waitress, that they do not remove items from the ticket. He stated “our meatloaf is not bad, we’ve even sold two whole pans of it tonight” which for the record is not an indicator that it’s not spoiled, merely that IF it is, that’s more additional food poisoning victims. He also said, that’s why your waitress offered an alternative to the meatloaf, which is not true, she offered for me to order and pay for an additional meal. My boyfriend stood by what he believed to be fair, which was, paying for the sides that I consumed and not the meatloaf that was not consumed. The manager then shared something that is still mindboggling to me. He said “we still have the meatloaf if you’d like to take it”. 🤯🤯🤯🤯 There is AT LEAST ONE health code violation that HAD TO OCCUR for that to be the case!!! Did they place my meatloaf on the plate in the dish pit and then offer to return it to me?!? Did they immediately box it up and leave it out somewhere on the counter since the beginning of our meal?! Did they leave the meatloaf that was “contaminated “ by my tasting it on the same “dirty” plate and on what surface in the kitchen?!? Nonetheless, I have two outdoor dogs at home that would likely enjoy the meatloaf and wouldn’t be harmed by potential extra microbes like a human consuming them may be. So, I spoke up and said, if we HAVE TO pay for it, I’ll take it to my dogs to eat. I thought to myself, surely it’s not the exact same serving they had brought to my table. Much to my surprise and disgust, when I opened the Togo box, it was indeed the exact same piece of meatloaf. 🤢 I’m officially too frightened to even feed it it my dogs. We will not return to the...

Was in there on Friday evening with friends. I ordered the filet of flounder special. The flounder was full of bones and after taking one bite got one hung in my throat and like to of not got it to come out😱Thinking okay, maybe it’s just one I tried another bite and it had 2 bones😱Got to checking and the filet was full of bones.😡As many times as I’ve ever ordered filet of flounder at many restaurants I’ve never, and I’m old, had flounder with bones in every bite like that. Our sweet waitress came by so I showed her the piece of bony flounder and explained what had happened. Also I showed her my puke in the napkins where I finally got the bone out🤦‍♀️She was so polite and apologized and I asked if I could just replace it with something else. She said of course! I thanked her and she so kindly put in my request on the little machine. A few minutes later, this man comes over to our table who says he was the manager, and he brings back my original plate and sits it down, and very rudely says the owners were there and something to the effect that they said there’s bones in flounder, and they wanted me to pay for the plate plus what I’d said to replace it with😡My friends and I were shocked because we go into this restaurant often, have never, ever had a problem and the customer service had previously been great but not Friday night. It’s okay, it ain’t the first $18 down the drain, and won’t be the last but it’s the principle and behavior like this is a good way to run off customers. And a note to the owners that were there, your manager needs some customer service skills training because you don’t treat customers like that. Good way to get a lot more poor reviews and word of mouth goes a long way but not when it’s not good things that customers have to tell😡Like I said before, the waitress was...

I had ordered the Manicotti for dinner. It came with a small side salad and two slices of toasted bread. The bread tasted "off" somehow, like it had absorbed odors from something else, it tasted so bad, that even though I was hungry, I took only two bites, and left the rest. The sauce for the manicotti was sharp and acidic, a bright red color, the sauce did not look as though it had simmered in a pot, like good Italian "gravy" should. I got only one manicotti. I was still hungry after that meal, that I ordered dessert, which I rarely do. I asked what was on their dessert menu, and decided on German Chocolate Cake, but I didn't know that it had coconut in it, and when the waitress described the desserts, she never told me that. I detest coconut, unless it's fresh or toasted. And the waitress herself was highly annoying! Every five minutes she would ask, "Doing OK here?". Of course, with my mouth full, I could only grunt, basically. I don't need someone asking me every five minutes if I'm alright! The final insult came when the bus boys were grabbing my ice tea, as I was trying to finish it, and I got rushed out of there. I didn't even have time to get my car keys out of my purse, so while fumbling around for my keys in their dark parking lot, a bunch of plastic cards fell out of my wallet, including my Sam's Club card, which I did not discover missing until Sunday, and King Kitchen is closed on Sundays. I will most likely never go back there, unless it's for breakfast, and someone...