Jersey Mike's Subs — Restaurant in Kinston

Customer service is terrible!!! I walked in and was greeted by a nice heavy set young white man. Everyone else (5 other people) completely ignored me. No biggie. I proceed to the slicing/ordering station. He called for a slicer because he doesn't do the slicing. I waited and waited and a girl standing directly behind the nice young man looked around like she was busy but she wasn't. I was the only one waiting for a sandwich to be made. She slowly turns around, talks to someone out of sight, puts on some gloves and casually walks to the slicer and just looks at me. I say reg turkey and prov. Without saying a word she turns around and grabs white bread. So I let her cut it and then said I want wheat. She slices the bread carelessly and uneven. Moving on to the veggie station, different girl same lack of care. I say I want Mike's way add this and that. Without asking if that is all, she closes up my sandwich and hands off to the only nice person present. I wanted more pepper she pretended like I never said that. I let it go.. Nice guy wraps my sandwich, made good convo and slides my sandwich to the cash counter. Again I'm ignored by people standing less that 4 ft away. Older white woman turns around without greeting. Asked nice guy what it was and rung me up and turned around again. I was not happy!!! I even told the nice guy I feel invisible and he made the face like he sees this often. Awful service 😢 I came in a great mood and left absolutely upset. I love jersey Mike's but I never want to go to this...

The Kinston store doesn’t meet the standards of other locations I have ordered from. The employees lack enthusiasm and the quality of food is below standards. At other Jerseys Mikes, the employees welcome customers with a smile and are not afraid to add ingredients to your order. One person at this store greeted me which was the guy at the register. The younger girl slicing the meet at 10:57am on Aug. 19, negatively represents the franchise.She did not greet or make eye contact with me. Her face contorted into a look of rage with furrow brows and lips curled into a snarl as she sliced my meat for my number 8 in a tub with extra meat. Which by the way, didn’t include extra meat ,but I was charged for it. The sub in the tub had the same amount of meat as a regular sub including the 2 pcs of bacon. The lettuce, tomatoes, onions, pickles, and banana peppers were spares. I had to ask the guy making my sub in the tub for more lettuce and the guy at the register for ranch dressing. He returned with one packet. I also noticed other locations have a daily special except the Kinston store. I don’t think I will return to this location moving forward. I would rather drive anywhere but here. The first time I ordered from here was a disappointment. I placed an online order for a chicken sub, Mikes way and instead I received spares amount of dry chicken and cheese. I guess the restaurant ran out of the other ingredients or perhaps reached their limit for the day. This visit was my second...

Like a submarine sandwich handcrafted by angels and wrapped in divine parchment, Jersey Mike's in Kinston is the sandwich temple of the East. I walked in with a hunger so fierce it could've scared off a grizzly bear—and walked out cradling a #13 Original Italian like it was the Holy Grail.

The crew behind the counter? Swift like ninjas, friendly like Southern grandmas, and skilled like deli Jedi. Every slice of provolone was paper-thin poetry, and the meats—oh, the meats—stacked like edible architecture only the gods could approve. I got mine “Mike’s Way,” which basically means they bless it with the vinaigrette of the heavens and whisper Italian secrets over the roll before handing it to you.

As I took that first bite, time slowed. Planets aligned. Somewhere, Sinatra probably started singing.

Whether you're fueling up for a bug-squashing day or just seeking a bite before going toe-to-toe with a nest of yellow jackets, D & D Pest Control Co. regularly stops here when making rounds across Eastern North Carolina. There's no better way to prep for pest warfare than a sandwich that fights hunger like we fight roaches—with no mercy.

Much appreciation to the folks at Jersey Mike’s for keeping the rolls fresh, the vibes high, and the bellies of pest control warriors full. We’ll be back—with appetites, coupons, and maybe a few termites in tow just to show ‘em what we’re up against. Keep...