Wendy's — Restaurant in Kirksville

The time was 10:30pm. I was sick with a common cold with symptoms only beginning to manifest fully, the congestion and sore throat keeping me awake. In my heart, I originally believed I wanted McDonalds, but as I entered the car I came to a realization all too common. I was settling for a mediocre taste, a barely-acceptable imitation of the magnum opus of fast food: the delicious taste of Wendy’s spicy chicken nuggets and the ghost pepper ranch sauce. The invigorating burn of spice elevating your senses, the ecstasy of that burning pain allowing your taste buds to temporarily take the form of angels flying you to heaven. This was all I wanted. My mind was singularly focused. The time was 10:50. “Would they still take my order?” I nervously wondered as my heart began to race. They could close early and would be justifed in doing so. The thought of this possibility was very real, but so painful I could not dwell on the thought for very long. My vision narrowed as the car pulled up to the ordering machine, my mouth salivating in anticipation. As I recieved the standard greeting, I became mentally incoherent as my excitement reached a climax. I was going to get Wendy’s. I wasn’t too late. There is a God, and he works just for me. The words involuntarily came out of my mouth as I was a million miles away engrossed in an imagined pleasure, but I successfully ordered my 4 for 4 and an extra 10 piece spicy nugget, all for a measely 8$. The cashier was kind and prompt, but nothing she could have said could have sated my lust for the delivery of my holy grail. After what seemed like an eternity (more like 3-5 minutes in retrospect, a very respectable waiting time especially so late), I recieved my food. As the car took me home, I couldn’t eat. I wasn’t ready for my spiritual experience. I opened the door to my building, said goodbye to my driver, and entered my room, hastily jumping on my bed and preparing my feast. I blew my nose to make sure my sinuses were clear enough to fully taste, and I opened the bag. A feeling like no other overtook me: I looked in frozen shock at the contents of my bag. Not only were my spicy nuggets missing, but there wasn’t even the sauce. Emotions overtook me. Rage. Sadness. Frustration. Hopelessness. For this much disappointment, it would’ve been better for them to just tell me they were closed. As I miserably ate my slightly-stale crispy chicken sandwich (I didn’t expect anything else, as this wasn’t the main course) and my regular, bland chicken nuggets with some well-salted fries, I accepted my fate. I was down 4$ for nuggets I never recieved, and I didn’t even have a receipt to prove it; I never ask for a receipt. Now I lie myself to sleep, hopelessly dreaming of the could-have-beens. All I have is one question, Wendy’s: Why must I go through this? What have I done to deserve this suffering?...

I went into this Wendy's today. My visit was at 8/13/2023 at 12:46pm at store #00013422 in Kirksville Missouri. The store was clean and the staff was great. They operated like a well oiled machine. This was a true team and in the middle of there rush I ordered a #1 Triple with large fries and large drink. The food was the best I have had from a Wendy's in almost 20 years. This team was on top of there game for sure. I had my food before I even finished filling my drink. I would say maybe a minute or less. Then I sat down and the fries was fresh and hot. Giving the rush it should be. Now the burger. That burger was not dry or to greasy. That sandwich would of made Wendy her happy. Not to much mayo, ketchup, or mustard. Everything about that burger was on point. A true Wendy's standard from the good old days. To the whole team. Thank you for a very shocking but happy visit. I trained many restaurant managers and teams in my life but this team is top notch. A true Aces in there places. Not sure if this place in corporate or franchise. For sure couldn't tell. Just know that they should be a training store for sure. So anyone that read this far please stop in and let this team feed you. To the team keep up the good work. To the management you have a star staff. To the owner or Wendy's company you need to treat this staff. They are a team and store to watch. Stay blessed and stay...

was doordashing. it was 6 am. went up to the window and saw the lobby didn’t open until 9 am. two people spoke over the intercom over each other when i pulled up after having to wait five minutes for the woman before me to be helped. they informed me i could only pick up the order inside. i told them the door said the lobby closed and they told me it didn’t. i went back around and to no surprise the door was locked. pulled up at the speaker again and they were super condescending and acted like i was in the wrong or making something up when i said the door was locked, as the sign indicated it would be. when i came back to the door and waited for it to be unlocked. i pushed to open it and obviously it was still locked. i tapped on glass and the woman aggressively waved at me, came to open the door, then continued to tell me it was unlocked. the manager informed me it would be more of a wait. i don’t understand why i couldn’t have been told this in the drive thru or why the hours of operation on the door don’t match what the manager was saying. bad service that wasted my time and cost me money. luckily the customer was...