Avocado Mexican Grill — Restaurant in Kissimmee

The location of this establishment is really nice and atmospheric, but I would have to say that out of all of the places I've eaten at, this one was one of the worst restaurant. The service we had was horrible. When my family and I entered to Avocado, we noticed that the place would be packed but we were not notified by the staff for the wait, nor we were even greeted by them. We had to wait for about 20 minutes till one of the waiter came to us(with a rude attitude) to inform us that there was no table available at the moment. Then 5 minutes later, they found us a table on the corner and escorted us there. But the waitress was quite unprofessional with us due to the poor attitude she had towards us throughout the introduction. No "hello", nor any welcoming. She and few other gave us a bad vibe towards us.

During our time inside, our server was decent, but we did had to wait for a while for our drinks than usual. It really took them forever to get the drinks ready for us. Although I do understand that the place is busy, but with the amount of staff they had, it really shouldn't take more than 5 minutes to serve their customers our drinks. And the drink we had a weird aftertaste; my little brother had water and even he said it tasted really weird. And my parents said that their drinks might be expired. Soo this really concerns me.

The food that I saw on other customer's table doesn't even look special, and looking at their menu through Google I was skeptical with this place. We ordered our food, and also had to wait for almost an hour for our food to come through. But during our wait, I noticed that they haven't served us any chips and salsa. And this is very shocking for us because at every Mexican Restaurant I've been to, the servers would serve us chips and salsa before we order our drinks. This was the opposite. So we had to ask him for the chips and salsa. HOWEVER, be aware that you'll be charged for chips & salsa. This is the only Mexican restaurant that I know charges their customers for this. I never been to Mexican restaurants that didn't serve complimentary chips and salsa, but if so you'll get charged for it. At that point, we were really dissatisfied with this restaurant.

The food we ordered wasn't that great. The beef was somewhat dry and there was lack of seasonings, which justify the lack of flavor. My little brother food was microwaved and his food also tasted awful. As for my parents, their food also looked mediocre. One of them ordered some fajitas, but didn't came out sizzling like they should be. Our food tasted bland. The waiter didn't checked up on us till when we finished our food, and we complained to him that the foods we ordered was disappointing. It doesn't even taste authentic, just bad!

Overall, for an upscale Mexican Restaurant, this was one of the worst establishment I've eaten at. I really don't recommend this place due to the poor service and mediocre food quality. It not the worth the money as we were very unhappy with our experience at Avocado. If I do plan on coming back to Orlando, I would never...

That restaurant furst things i said im disaapointed to the un polite and rude a woman young managers first they dont sales fried beans only black beans like carribbean styles not mexican styles , i call the manager a white women so rude in the day before of mother that was a gift my diiner the waitress doesnt said they dont sales refried beans what i asked pretend said yes they sales refried beans when i ger my food i reclaimed the manager came to me any apology she said she born mexican she doesnt speak any spamish to i cam communicated better with her then ask where i came from when i said that beans is like cuban carribbean styles flavors the rice was few and garden yellow rice , not same typical mexican yellow rice , i said to her i was in Mexico i ate different the food im eating here this restaurant is more caucasian like her what she pretendee is Mexican she said in Msxico seved like that way too the beans i said but im looking and i told the refried beans i domt care was red or blacl cuz she said we have only black beans without any spices flavors then as soon i told her i went to Mexico etc she said to me what else do you want but very rude asked to me front of my family make hard time mother gift time i told her this is a gift from them , i was tryed mashed the beans front if her eyes to show her i like that way is the reason i wish to eat Mexican food etc then again for 3rd time told me very disrepect what you want at that moment i want let all in the table go home very disaapinted my first words i tood her ehen she came to me wity attituded like she was right im not right , etc vwfore exokaint hee why i called to her , then i said to her ok give to me more guacamole for dont lokjs more her arrogance face she was like 5 "3 and whote sking young manager whote caucasian appearance doesnt said her mane first when she came with attituded to listen to me in my my table , i dont recomended i visited uears ago any oroblem i came back for the old latino waitress let my dog serced water to eat in the balcony oitsiide i saw that man bit he doesnt went to work outside was front area in the entrance i said hi to him , thrn the new waitress latina show me the way i said i want to be like before outsude like patio nears the bars side and the celebration virw Hotel now after this rude bad ezoerienced i wilk not longer recomended also more to spanish she was racist asked to me where iwhat country i came from 2 times, then to quiet her i answered from Puerto Rico USA , (Boricua )USA etc my worst mother days day before mom day was that gift after my son dead nov , 2022 in that restaurant . Double sad to me today , by the way they SERVED FEW FOOD ETC I RECOMENDED , THIS PLS DONT GO...

Okay, so let's break this down. I have gone to Avocado's once a week for about 8 or 9 weeks now for my weekly trivia event. We have yet to have a truly great experience, but it's been okay. However...

The food is extremely overpriced for what you get. The food is usually fairly lukewarm, the burritos are presented like wraps, everything tastes okay but nothing is spectacular, the drinks are small, and the menu is relatively confusing. The service isn't great. The wait staff (save for one or two people) doesn't really smile. It generally takes at least 30-45 minutes for water refills because the waiters disappear for long periods of time. The management is awful. If you sit at the bar, you can literally hear them talking about prices and how much of a profit they make off of each item and how people need to spend more money and how they hate cheap people. Which brings us to... Last night, they literally kicked us out for not spending enough. Mind you, the place is never full, so we've never taken a table away from anyone who has wanted to dine. We have always bought at least drinks when we've gone, but due to the overpriced food, we can't afford to eat dinner there every week for the trivia event. HOWEVER, we do give them money they wouldn't otherwise have had if our table had sat empty. Yet they still told us they won't seat us next week because we've been too cheap. Not only that, but for several weeks they've been whispering insults about our team to all the other teams about how cheap we are. We are all Disney cast members, and we don't make enough to pay for $14 burritos every week. We don't need for all of our trivia friends to know how little money we're spending because that's inappropriate. But Avocado's management doesn't seem to think so. So now our team is having to re-group and switch venues which will be difficult with everyone's work schedules, and it's all because this restaurant is greedy and nonsensical.

They have some good specials sometimes, but basically don't get just the specials because you'll be side-eyed from the bar the entire time for...