El Burro Loco Twisted Mexican — Restaurant in Kissimmee

Unfortunately, a bit disappointed with this Mexican restaurant. I ate ordered about 3-4 different times to try different things.

Pros: Spacious seating/new restaurant Open late A beautiful friendly Colombian waiter

Cons: Wait time for food sometimes Skimpy meat (The burritos stuffed with fries more than meat. The tortillas are big compared to the amount of meat given. We did order carne asada street tacos with extra meat to see the difference. You can reference the pictures. The Birria quesadilla wasn’t skimpy but the Birria broth had a cinnamon aftertaste. Neither of us liked the Birria Ramen or Birria quesadilla because of the faint cinnamon taste it had. First time I’ve had Birria taste that way, maybe a one off scenario.)

Recommendations: Option to add/remove toppings from dishes because you order through a device to the right of the entrance. A sign above the order station Better To Go/Pick Up system (They should send a text when the food is ready, easiest solution. The food is placed at the end of the counter but sometimes they ask you to sit by the entrance so it’s hard to hear your name being...

I drove by and decided to stop to check it out. The location looked really nice and clean, I ordered from a self checkout device, the menu had a lot of options so it was hard to decide. While I waited for my food I met Nicole who was super nice and friendly, the place has been open about a week now and they have a lot more coming soon. Nicole did share that if there was anything from their Instagram menu from the other Burro Loco that we would like to try they could make it for us, which made me the more excited because there is some good looking food there.

The food was ready pretty quick and it was sooooo gooooood!!! I got the cheese shell tacos in carnitas and chorizo, the birria empanada, and tinga (shredded chicken) empanada. It was so much food, I shared with my family and they loved it. The birria empanada and the cheese shell taco were my favorite.

I will definitely be visiting again to dine in with my family, can't wait to try more! 5 stars!!

My photo may not look the best as I forgot to take it before we started digging, but I highly suggest...

I ordered mobile at the wrong location by accident. I didn’t realize until I drove to pick up my order. When I called to canceled they rudely refused to give me a refund explaining the food is already made and there was nothing they could do. I further attempted to drive to the location to pick up my cold food because this is just way too much money to just throw down the drain. It’s dark, I’m hangry, my vision is so blurry I get lost and can’t even find my way to this other location. I just got off work and a baby to feed at home. I call back again to ask for a refund and continue to tell me they can’t help me or refund me. I once was a happy valued customer now I will never eat here again!!! Inhumane the customer service!!!…don’t you want customers to return? So rude!!! What comes around goes around, this is a bad business. I don’t...