The food was really good, but terrible service. Went for breakfast buffet while staying at Waldorf Astoria. We were seated, and waited for server so we could order drinks. After about 5 minutes a family was seated at the table next to us and a server immediately came up to them, introduced himself and started pouring drinks. A few minutes later the same server approached our table and offered juice and coffee. I asked for 2 of each as my wife had already headed to the buffet. He poured 2 juices, but only 1 coffee then left the pot for me to pour my wife’s. He bussed the table pretty well, but never checked to see if we were ok or in need of refills or anything. I had to figure out where the servers kept Tabasco in a drawer at the server’s station and get my own. I watched as he was attentive to the table next to us, but avoided us completely. He left the bill at the other table, and we waited about 15 minutes for our bill which never arrived. When I asked him for it he said we do not get a bill since we were part of a package. Then it donned on me that his tip was already paid so he didn’t feel the need to give service. Too many choices for my family to ever consider...
Read moreJust being able to tell friends, “I’m having breakfast at the Waldorf” should be enough. But a deep dive into the history of the enduring mainstay, eggs Benedict, makes Oscar’s the logical place for breakfast. The old Waldorf Hotel in New York City, it seems, was the place where one Lemuel Benedict, a stockbroker with flair and a taste for Hollandaise sauce, invented the eponymous dish in 1894 after a night of drinking. He caught the attention of their legendary maître d’hôtel, Oscar Tschirky (get the connection now?), who put it on the menu (Oscar also claimed in his autobiography to have invented Thousand Island dressing and the Waldorf salad). The Waldorf Classic might be the definition of Lemuel’s efforts, a tower of poached eggs, Nueske Canadian bacon, slow roasted tomato, asparagus and buttery lemony Hollandaise. A densely packed blue crab cake version is practically obligatory. If you can tear yourself from the Bennie, the breakfast buffet is loaded with eggs, waffles and crepes to order, a charcuterie bar and masses of pastries,...
Read moreMy wife just got back from from deployment overseas, and I had booked a party of 4 for mothers day at 10:00 so our kids could take her out for Mothers day (booked 2 weeks in advance). On Mothers day, ar 6:45 AM, I get an email saying our reservation waa cancelled. No call. No text. No courtesy except same day cancellation. I called and was told a manager would call me back ASAP. 3 days later still no contact. We ended up eating somewhere else, and Oscars (nor Waldorf Astoria) will ever have our business again. Your “managers” are in need of remedial training or replacement. 0/10 stars. Don’t count on this...
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