We had a very unfortunate dining experience at La Luce last week that still has me frustrated. Although the food was wonderful, the service was the worst we've encountered in a long time and although I didn't have the energy to request management, I feel it's worth sharing online. In addition to aggressively suggesting higher priced specials, and making snide comments referring to taking his suggestions, once our server realized that we wouldn't be ordering alcohol he completely ignored our existence for the duration of our stay. Also, we got to watch him schmooze all of his surrounding tables that were ordering alcohol. This was incredibly disappointing for this caliber of a restaurant. As our pile of dirty plates grew larger, appetizer and bread plate and finally entrée plates, I got up, obviously frustrated to ask him to bring us boxes and the check. He sent another server over to cash us out and bring boxes. A presumed busser finally cleared our plates upon settling up. We were never offered to dessert and at that point just wanted to get out of there. What an awful thing, treating your guests poorly because they aren't spending as much as your other tables this particular visit. Bonnet creek has an abundance of wonderful restaurants that take service as seriously as their menu, especially with so many wonderful Disney resort restaurants nearby. I certainly wish that we would have visited anywhere but...
Read moreWe stayed at the Signa by Hilton Hotel and this restaurant is inside the hotel. We had dinner here a good few nights. It's an Italian restaurant. This has a peaceful, rustic and romantic atmosphere about this place. It's bigger than you think. Has a bar section too. The Pizza and Pasta are freshly made when ordered. The food we had were: Olive Fritte, Caeser Salad, Magherita Pizza, Bianca Pizza, Silk Handkerchiefs, Ravioli with Tomato and Lemon sauce, Sangiovese-Braised Lamb Shank, Bistecca, Gelato and always had bread basket on the table also had some specials too. All food was delicious. My favourite was the Ravioli with Lemon Sauce. I would recommend all the dishes we tried. Red Wine recommendations for my dad were on point. The staff were very friendly, professional, funny, helpful, delightful and caring. All the staff we interacted with were great and always had smiles on their faces also they were very easy to get along with. This is a beautiful thought-out restaurant, with the design, decor, layout and food. This is ideal for families, date nights and professional Dinners. They have a TV by the bar with sports on. My family loved this place. Thank you La Luce for the experience...
Read moreWhat a fantastic experience in this hotel restaurant. The ambience is gorgeous and the seating is very comfortable. I sat at the bar area and my bartender was absolutely amazing, funny and kind. They have an extensive specially cocktail menu as well as a full selection of wines. The espresso martini was absolutely perfect. The dirty martini was absolutely amazing as well. I started with the salmon chowder and I had never had salmon chowder and it was literally divine! Every drop was absolutely delicious . The bartender Recommended me to go with the scallops and I’m glad I did. I had scallops over a creamy Parmesan fettuccine type sauce and every single bite was absolutely fabulous. I wish I could remember his name, but he told me he had been with them for years. His experience and expertise showed. I had such a good experience and was so surprised by the quality of the food. I was alone and the bartender made sure I was well catered to and not lonely. I highly recommend this restaurant and will definitely return to...
Read more