Schiano Pizza — Restaurant in Kissimmee

Hello. I was never planning on making a review today when coming to eat pizza here at the Schianos Pizza place in the Plaze Del Sol Mall. . But here we are. Today I arrived here walked up and proceeded to order food and pay. While paying. One of the men who works here randomly mentioned to me " this guy over here (working here down at thr other end of the place) said that you said something the other day when you were here and he said it's a dollar to fill a refill.. to which I responded with .. what, what did you say I'm sry ? He says yeah, I'm just trying not to cause friction ," he said you told him he's an imbysol." I responded with.. what? I never said that. I am a very kind person, I wouldn't say that to someone. I was fine when told there's a refill charge and simply stated that I never knew that as, I haven't come here for over 2 years time. I didn't remember. To which I said, you really need to speak to him and let him know to not play silly games w the public as that is unacceptable. And that he really needs to be spoken to as it's disrespectful to be that immature to where your playing games w customers for no reason and lieing with lies. He cannot be lieing and playing games w the customers so pls speak to him. Thank you I will not mention names as I do not even know their names, but he wouldn't respond with letting me know that he will put the kid in his place and it ended with I don't want to cause friction. As if ... hurting his feelings over his lies that he intended with to make a paying customer uncomfortable while eating is acceptable. Now I will give a description of the kid ... Brown long hair looks about down to his shoulders, short, fair skin, looks very young about early 20s and is very quiet. I am going to make something very clear . . I come here to Eat and have a pleasant experience as All paying customers do. Not to be played with by an immature kid who is clearly seeking attention abnormally due to lacking it somewhere in his own life. This is not my issue, this is his issue, not the publics. Thank you for understanding this review, to whomever may read, if there is a Cooperate number or Cooperate involved w this store practice and you happen to see this, or if are the owners and you see this you really need to have a talk with this kid and tell him Blatantly, that you Are to Respect Customers, Not to play with them lie play games manipulate and search for attention where you should not be searching. He needs to be told to have Respect decency good Intentions Towards others and do his job like normal. Not seek attention abnormally by playing games in customers faces and spreading lies to other employees so they can make customer's uncomfortable. Do Better, having a public business is about making the customers feel welcome, feel like they even care to return. Good businesses are about excellent customer service, good intentions and striving Genuinely to make the Customer have a Great experience. This folks, is what a Good professional business looks like. Very disappointed with the experience here today, and most likely will not be returning due to this. Oh, and the icing on the cake , this isnt even the first time experiencing an odd experience here. They did this 2+ yrs ago when I came. Which is precisely why I didn't bring our money here again. So .. disgusted 1 time, 2 times, and I normally don't give a 3rd chance.

Thank you in reading to owners. Pls be better! Thanks

And May...

I was so disappointed. I have eaten at the mall a couple of times and loved the pizza. But then I had one delivered and it was not only cold when I got it, there was hardly any sauce or cheese. Idk if my expectations were too high or if they make delivery pizzas differently than the ones at the food court. But I will say the pizza may have been cold because the app didn't correct my address even though I did and at first my pizza went a few minutes from me. I thought I ordered directly from the restaurant but it ended up being through an app called Slice. They were great about communicating with me and making sure my food got delivered to my address but I repeated my self a few times and the lady repeated it back to me when I said do NOT leave my pizza on the ground. I have a grill right by my front door. Please leave it there. They left it on the ground😥. But I am still going to go to the mall and get the pizza to eat there. I also wonder if maybe it was my lack of toppings that caused it to not be as flavorful. I only got mushrooms and ham because it was pretty pricy to get delivered. There was a 6.90 charge, plus another.99 fee I believe, plus I tipped 20%. I usually give more stars but I have to be honest...

The perfect Pizza, simply put. Every dish, every pizza, is perfected down to the last bite. The quality, passion and skill really show with each dish. Pizza although a simple construct, is notoriously difficult to get right, but every visit to Schanio Pizza only reaffirms that they are masters of their craft. Thakle their white slice, the flvours have a perfect balance, not too rich, not too cheesy; each component of the slice gets to shine.

Their place is always one of my first stops when I am in town for vacation, and I cannot see my tradition changing. My compliments to them, always.

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