Einstein Bros. Bagels — Restaurant in Knoxville

One of the worst food establishments I have ever had the pleasure to order from. Staff is lazy and make it impossible for you to figure out exactly what order is finished and what order is yours. Today I sat for 25 minutes watching my bagel sit below the 'broken' toaster while they failed to pay me any attention, all the while the workers were content if I just sat there for the rest of the day waiting on my bagel. After then being 20 minutes late for my class, I had to cancel my order and go to class without breakfast. Overpriced ,Plastic taste(when you actually get your food), and Terrible ,terrible service....

I have overall loved einstein’s, but if Jackie is working you can count on your order being wrong and your coffee tasking horrible. No customer service skills, clearly doesn’t want to be there. Really annoying to have a repetitive bad experience when one particle worker is there. The other workers are great and friendly, she sticks out like...

I've been buying your everything bagels for yrs I loved them.... What did you do?? Why is the texture different? They used to have toppings all over the bagels now only a light sprinkle on top. I'd gladly pay more than you mess with the perfection that your bagels WERE.. I will be going to the bagel shop in n. Knox from now...