Gus's Good Times Deli — Restaurant in Knoxville

This is basically a college joint. Food was ok. Got a philly cheese steak. Probably on par with a Jersey Mike's sandwich in quality. My cousin got a chicken sandwich. Looked McDonald's quality, I didn't try it.

First weird thing is that we ordered at the cook station and they didn't even give a copy of the ticket to the cashier. So we had to repeat everything back to her. Seems like a college kid could just tell the cashier they just got a coke and get free food. Never seen this concept...

Big problem was that the place was DIRTY. Even for a greasy sandwich/burger joint bordering a college campus. Staff was rude also. We noticed that everyone ordering behind us was getting their food before us. So we asked politely if our food order would be delayed. We were informed that the cooked sandwiches would be a long time. Basically what they do is prepare all of the deli/steamed sandwiches before even worrying about the cooked food (besides fries). They acted like we should have known this and they did offer to switch our order to something we didn't want so it would be faster.

This place is basically on the border of campus so they are on the route from the football stadium and basketball arena back to parking/dorms and the route from the dorms to the bar/liquor stores so I'd imagine this is how they stay in business. Basically drunk people.

Me and my cousin did talk audibly about how terrible the experience was right after we got our food, so that's probably a complaint they would have against us... Long story short, take the quick walk and go to Firehouse up the road.

Edit: Thank you for your reply. I don't think I can reply to your reply or at least I haven't figured out how to. I guess I'm sort of from out of town. I have been to various campus delis. If anything (if you want to disregard everything else about my review) I would recommend a deep clean. I understand you have been in business for 40 and obviously you're not going to be able to clean every table on turnover during a gameday when you're that busy, but there were some areas that had well aged dirt/grease. Maybe the health inspectors don't care, I don't know. It sounds like your business is working for you and your loyal customers are rewarding your efforts. If I had a business that boasted worldwide clientele I guess I would want to encourage new "out of towners" to enjoy my establishment rather than giving the "out of towner" label a negative connotation. I wasn't an opposing football fan at the game Saturday, if that's what you're implying... Good luck going forward and I'll upgrade you to 2 stars since you seem to...

I had the misfortune of visiting Gus's this past week. It was on campus and within walking distance of my Commons apartment. This place probably hasn't had a facelift in 20+ years. Hey Gus, when is the last time you cleaned the light fixtures? Was it when you were in college? Was it all? Kind of, reminds of eating a gas station when I was growing up.

It was after midnight, so they were fairly busy. The prices were not too terribly bad, but everyone there just seems to have been phoning it in. You have a grill cook coughing into his hand, and would continue to cook with a scapula. At least he didn't cough into my food, but he should have been sent home. Overweight guy who took my order with, "What do you want?" Okay, I'm not going to get a "Welcome to Gus's, what can I get for you today?" But, maybe somewhere in the middle. It's late, but if you don't want to be open after midnight, then close at midnight.

I placed my order at least 5 minutes before a tall hippie from Krispy Kreme, next door, came in and brought you all some doughnuts. He got his burger before I did. I'm guessing you all gave him a free burger for the doughnuts, but I was there way before him, so that's a little annoying.

The food everything seems like it's frozen. The fries, I guess I can't expect fresh cut crinkle cut fries, but darn it, these were disappointing. The hushpuppies were not fresh either! The burger just didn't seem to have any wow factor either. Just take 2 extra minutes while cutting the meat for your hamburgers and roll up some onion and oregano inside the patty. Add some grilled mushrooms, and wow instant 4 star review. These patties were probably precut, and you took them from the freezer to the grill.

Need some drunk food, go to Gus's. About to starve, go to Gus's. Otherwise, I'm...

First of all, I would like to say that we were stranded after a concert and everything, I mean EVERYTHING was shut down. No food. Nothing. And the bar we were at was shut down early. We aimlessly happened upon Gus’s and our night became infinitely more magical from there. We were greeted by a small, yet happy and enchanting man, who recommended we try the patty melt. He also slightly insulted us for being indecisive, in a charismatic and colloquial way that only a local could do, making us feel a special Knoxville welcome. He literally came outside and let us know we could eat our food on his truckbed as well, since there was no where for us to eat while we waited for our Uber. Southern hospitality at its best. This patty melt we had, not only satisfied our hunger cravings but it had the crunch of a grilled cheese, the thickness of a hometown burger, and the perfectly seasoned fries of a food network television show’s dreams. There is no one who should not eat here. We will come back every time we are in town. I will never stop recommending this place. When I bit into my patty melt, I exited my earthy body. Seriously. Instead of reading this review, you should be in line getting your heavenly meal from Gus’s. America, you’re welcome. 10/10 would recommend 100%...