The Wisconsin Room — Restaurant in Kohler

Re: Disappointing Experience

I am writing to express my dissatisfaction with my recent dining experience at the Wisconsin Room. As a steak enthusiast, I had high expectations, but unfortunately, the evening fell short on multiple fronts.

During our visit, we ordered two different cuts of steak, both requested to be cooked medium. Regrettably, one arrived as medium well, while the other was served medium rare. The medium rare steak was particularly concerning, as it was unchewable, rendering it virtually inedible. Out of respect for our waitress, others dinning and to avoid an unpleasant discussion, we opted to take 2/3 of that steak home rather than raise our concerns at the table.

Additionally, the steak that was meant to be medium was disappointingly tough, leading to another unfinished plate. It is disheartening to find such inconsistency in steak preparation, especially in a restaurant that prides itself on its meat offerings and high ratings.

I also noticed that the steaks and side dishes were served in aluminum-looking bowls, which I found unusual for a top-level steakhouse setting. I am curious about the reasoning behind this choice of presentation.

On a positive note, the lobster bisque stood out as the highlight of the evening. However, a soup cannot compensate for the core offerings of a steakhouse.

I hope you take this feedback constructively, as I believe there is potential for improvement in the kitchen. Thank you for your attention to this matter. Please feel free to reach out with...

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