Domino's Pizza — Restaurant in Kokomo

Ordered online for a later delivery. As soon as I made the order it said 20 min delivery time when I needed it 1.5 hours from time of order. Immediately called the store gave them my order info and name and they said they took care of it. 20 mins later my kids pizza is at the house when they won't be home for an hour. Called the store again and told them how they messed up. She told me they would remake my order and deliver it at the correct time. Its now 20 mins after the correct delivery time and still no pizza. Had to reheat the old pizza when they got home. I don't know what is worse for a business, not reading directions properly, ignoring an issue when it's brought to your attention, or lying to the customer about how you will resolve an issue that is the...

On the 12th of December my son Marcus passed. The entire family (about 20) came to be with me. We ordered pizza and paid by debit card. Everyone pitched in cash to cover the cost then I decided to make it the drivers tip. The pizza came and I told David, the driver, what had happened that day and gave him the tip. I explained that since I couldn't smile I was hoping he would for me. He returned an hour later with news that both Kokomo stores would run a fundraiser on New Years to help with funeral expenses. Needless to say I was floored by the gesture. I will never order from anywhere else because of their generosity and the fact that their pasta is awesome! You all Rock!...

I give them 5 stars for their food. I've eaten it ever since I was a little kid on Fridays for pizza night. My dad would always order the wings which so happens to be the first wings I ever tried. No one can beat them. But as far as customer service goes. It's pretty sub par. Just now as off 9-22-16 I ordered a pizza and wings for my girlfriend and I and the man on the phone was none too happy to be taking a call. He sounded very lethargic and was trying to get off the phone pretty quickly. I didn't feel welcomed to be ordering from there. More or less I felt like I was bothering them. Tbis is the store on Washington Street on the North end. Maybe he's having a bad day...