We are at the burger shack last night and it’s cute, it was good. My son brought a guest to the beach and didn’t want to eat our seafood boil and wanted to get hotdog and fries again instead. We are a few houses down and I told my son to walk and take my card and get his friend food. The friend joined. When they got there, BurgerShack called out for Chris (my husbands name) and his friend assumed it was his food as we’ve picked up or ordered everything thus far on the trip (not from here specifically).
It was our son and his friends misunderstanding/fault for being confused. They are big for their age but only 12/13. They took someone else’s order. They walked back home and said they picked up the order for “Chris” and I immediately said “nope, you took someone’s food”. I drove them back immediately. My daughter hopped out bc they were embarrassed and I had her return it and order his meal.
She was met with a rude lady who said something to the effect of, “so your brother is the one who stole the food? I was about to call the cops!”
I fully understand the inconvenience of this situation. The bother it causes an unassuming customer, the need to remake food, etc. I get it. I am very sorry for the misunderstanding and accident that occurred.
But I think the lady working needs to work on her people skills/professionalism and not threaten children with the police. That’s a bit much.
My daughter is 12, she made her feel uncomfortable. The lady was rude. My daughter didn’t take the food. We didn’t steal, we returned it. It was an accident and things happen.
When the food was done, I went to the window to be met with a smirky woman. I said we sent the children to get the food and they made a mistake. To accuse them of stealing is wild.” And she...
Read moreOkay, let me start by saying today is my 12th birthday. We woke up this morning and decided to ride our e-bikes to the north end of the island from Kure. By 1:00 p.m. we were totally exhausted and ready to grub down. Knowing that nothing would be able to top us off except for some big fat cheeseburgers, we found beach house burgers! The line was long and we knew we had found the place. We placed the order and found a nice shady spot around back to wait. There, tucked around back we found the coolest Jeep on the island. At closer inspection we also saw that it had a Uwharrie decal . Eureka, further confirmation that we were at the right place. Very few people know about the Mecca that is Uwharrie. Being only 12 years old, I have been to Uwharrie with my dad to the Jeep jamborees many times. As we waited and enjoyed all the people watching , The anticipation continued to build until we heard our name. I would like to say that we took our time and savored every bite but at first taste it was only a few minutes until there was nothing left. The fries the onion rings and even a side of chicken nuggets all were gone. As we stood up to get back on our bikes we quickly realized we were in no condition to ride back to Kure. We sat back down and waited several more minutes until our eyes were able to refocus and we felt comfortable riding back to our house.Amazing!! Who knew the zenith of my birthday would be a cheeseburger at the local burger house. Now, back for the soft serve ice cream at...
Read moreWe ordered 2 flounder burgers, a hotdog, cheese fries, and two ice vanilla creams. We paid about $30 something.
First, I want to start by saying they have excellent customer service. Hands down the absolute best customer service I’ve experienced in a while. That holds high bc nowadays it’s hard to find.
Flounder burgers: my son said it was a 9/10. He loved it! I thought it was good. I personally prefer freshly breaded seafood. Maybe it was freshly breaded with flour. I think they use a bread crumb breading. This fish tasted fresh for sure but the type of breading wasn’t my desired choice.
Cheese fries: I’m sorry but it wasn’t good. It tastes like they slapped cheese on plain fries. I recommend using a different cheese and seasoning the fries with salt or old bay.
Hotdogs: my daughter loved it. Can’t go wrong with the simple stuff.
Vanilla ice cream: they didn’t have vanilla. My kids love vanilla and aren’t a big fan of chocolate. I told them that we can accept one chocolate since the machine wasn’t ready but they gave us both chocolate. Maybe it was a miscommunication. They didn’t like it. I tried it and if you like chocolate ice cream it tastes like chocolate. It wasn’t bad. My picky kids just have their preference.
Thank you for the good food! I would recommend it to a friend! Definitely a...
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