Absolutely terrible service. We've been here before. On our first visit, the wine was good, the service was amazing, they helped us pick out wines specific to our taste and we left with several bottles. On our second trip, we drove up to specifically go to sips and were thoroughly disappointed. The service was absolutely terrible. We ordered our flights, finished our flights, were all set to order another glass and leave with some bottles. The only problem is that we sat with empty glasses for twenty minutes and both servers patently ignored us... Walked by us several times like we weren't there. We went inside to the bar and told our server to cash out our table and she acted like she'd never seen us before, and asked "what did you order?". When I complained about the service, she said, "sorry, we're busy". We were tempted to walk out the back gate without paying. I don't think they'd even know we left. You lost several bottles sales and you've lost a customer. Absolutely...
Read moreCame in with a large group on a saturday night when there was live music. A few of us arrived first and sat down. We were handed menus and less than 5 minutes later asked what we wanted to order. We were not ready and my friend said we weren't sure yet... the waitress said bluntly that if we wanted to stay we had to order something, then walked away. Shocked by the rude service we decided to leave, it was offensive and unprofessional, and the rest of the group followed and we did not stay. Will not return in the future. Found out later it was the owner who approached us.... fyi we were all planning to get drinks, in total there was over 15 of us coming to meet up. Not the best way to grow your business or treat new customers. Not...
Read moreWe love going to LaConner and enjoy supporting all the local businesses there. We were disappointed today when we were charged a $10 ‘corkage’ fee on a screw top bottle of wine at Sips. Although they did point it out on the menu after we complained, it wasn’t very clear and very unexpected! I have 46 years in the hospitality industry and have NEVER paid such an outrageous fee for a bottle of wine purchased to drink at an establishment! Although a lovely place...buyer beware. Owner said it’s working for her...glad it is in these tough times, but we will not return.
On a side note: if you want to enjoy a $10 glass of wine and a treat ..their Brie with pepper...
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