Dairy Queen Grill & Chill — Restaurant in La Grange

I used to love DQ, but lately it seems to be going down hill in quality and service. Recently I bought a Artisan Turkey sandwich meal and while others ahead of me were served quickly, I was served slowly. I sat there waiting on my meal just to find out it had been sitting on top of the drink machine the whole time (instead of by the window where it should have been). When the window woman finally noticed the meal was on top of the drink machine, she looked inside of the bag, talked to someone went back and forth with them and then handed me my bag. When I got home half my sandwich was in the bottom of the bag and the other half was in the box. I had to put my sandwich back together before I could eat it. I went back the next day and told the lady to please be sure the box lid to my sandwich was secure before giving it to me and told her what happened the day before. When I got to the window, several people passed by looking at me as if they were curious as to who had the guts to complain. One guy passed by more than a couple of times. The lady at the window kept taking orders rather than give me my bag that was sitting right at the window. It was as if she could not chew gum and walk at the same time. I am not going back. At least not until the DQ sign says it's under new management and others tell me the service has...

I went there for breakfast (gotta love those biscuit and gravy dunkers) and couldn't help but notice the redhead working the drive through seemed pretty grumpy. Maybe not a morning person.

Went back the same day for lunch and when I asked something about my order it felt like she was talking to a toddler. And not a cute toddler; like a creepy redheaded step child with a perpetually runny nose. Like a toddler that you would never abuse or anything because you're not evil, but if he ran out in front of a train you might not yell with as much force as you would if it were Shirley Freakin Temple. That's what I felt like. And now I'm sitting here writing a long review of a fast food restaurant so she has brought me down to a level even lower than the aforementioned toddler. So congrats Red, my chicken and waffles taste of shame, and my Cheesequake Blizzard has made my brain as cold as your congested heart valves.

And in all seriousness, if you hate your job so much, maybe you should go to school. You'd be amazed how much...

We go there on Sundays after church if we don't do cracker barrel. This has got to be one of the most unorganized place of business I have ever seen. I wait ungodly amount of time for simple chicken baskets then am given someone elses food and have to wait longer. Next time same wait only this time she gives me the drinks and I wait 20 min at the window while they are walking out the side door and delivering food to the next 4/5 cars behind me. They finally see im pissed and open the window and I quote " did you need something?" 😅 umm my food. She says oh yea they're getting it. Wait 10 more minutes and 30 min later we have 3 chicken strip baskets. This wouldn't be a big deal if i didn't see this happen EVERY SINGLE TIME I GO TO THIS EXACT DAIRY QUEEN!!. There's no other near and my kids love the chicken so please hire some people who don't stand around and talk the whole time. I used to own a restaurant so I can see tons of errors in desperate need of fixing. I cant be...