Lascari's Italian Cucina — Restaurant in La Habra

I called on the phone and ordered cheese Raviolli (party tray) and I asked for a pink sauce. The manager said it's $10 extra for a pink sauce. It was $60+ plus $10 (pink sauce), total came up to $79.02. She read my order on the phone and she said with Alfredo sauce and I corrected, "pink sauce". She said it's Alfredo sauce mixed with marinara. And I said okay, however you guys make it but as long as it's pink sauce (my daughter always order it that way when we used to eat there). We picked up my order and went straight to the party only to find out it's not what I ordered when we arrived at the party. She gave me cheese ravioli with Alfredo sauce instead. I called them and I spoke to another employee. She passed the phone to another female which apparently she said she's the manager and she said she was the one I spoke to on the phone when I placed my order. She insisted that she repeated my order and that I asked for Alfredo sauce ( Basically insinuating that I'm lying!). If that is true as she claimed, then why am I being charged extra $10 for a pink sauce? Mind you, I have a witness. My boyfriend was with me and heard what I said when I placed the order. The cheese Raviolli wasn't good either! There were still a lot of left overs from the party. For the price I paid and messing up my order, overall it's a waste of money!

We used to come here as a regular customer (La Habra Branch) but we stopped coming here coz the quality of their food is going downhill. I thought I would give it another try for pick up convenience since the party was near to this location, but it was a BIG mistake! Now they will lose my business for good! Bad customer service doesn't deserve second chances! I will tell my friends and family not to come...

To Whom It May Concern (assuming tastebuds still exists),

I’ve been craving chicken parmesan with spaghetti for weeks, weeks. So when I finally ordered your version, I was genuinely excited. Thought I was in for a comforting, rich, satisfying meal. What I got instead was a hot, steaming plate of disappointment.

First, credit where it’s due, the food was hot. That’s the only thing you got right.

Now let’s talk about the spaghetti. The second I opened it, I caught a whiff of what I can only describe as faucet water steam. You know that warm tap water smell you get from a sink that needs maintenance? That. And guess what? It tasted like that too. That smell carried through the bolognese and the marinara like a depressing theme song.

The bolognese was bland. The marinara was so acidic it could strip paint. The chicken parmesan itself? Thin breading, dry chicken, zero flavor. I couldn’t even finish half of it. Not because I was full, but because each bite made me more depressed than the last.

Then came the pizza. The toppings cheese, pepperoni, sausage were just okay. But the dough? It smelled like you were trying to bake cinnamon rolls and got lost halfway through. Sweet bread pretending to be pizza crust. It was confusing. Nothing about it felt Italian. Honestly, it felt like some bizarro world version of Italian food where flavor was outlawed.

I was hoping for joy. I got sadness on a plate. Do yourself a favor: buy a $0.99 pack of spaghetti, a $0.99 jar of sauce, and some bottled water, you’ll make a better meal in 15 minutes. No joke.

This wasn’t just bad, it was mood destroying. I was hungry and hopeful. I was left full of regret and a little existential...

I ordered take out, i ordered a Ravioli Dinner and a "Children's" spaghetti dinner (I specifically said, From the Children's Menu). Now before calling in the order, I checked to see what came with a dinner. On the Menu, The dinners says,

"Served w/ your choice of soup, green salad, or Caesar salad & rolls enjoy a lunch size portion mon-fri before 4pm, for $3.00 less

Spaghetti w/ Meat Sauce Option Soup Green salad Caesar salad & rolls"

So I expect to get, with my order, just what their menu says. After picking up my order and taking it home, inside my bag was 2 containers, one had Ravioli and the other Spaghetti, both adult servings. No child's portion. And there were 2rolls for each dinner. There was no soup or salad. I called and asked whoever answered, exactly what does a Dinner come with. The person didn't know what I was asking, she didn't know how to answer my question. So i asked, Do your dinners come with soup or salad and a roll?" She said, "For a dollar extra, a salad could be added." WT*?? I think it could be mentioned, upon ordering, just exactly what your getting in your order. Especially, about the salad. They may have good food, but for $20, I don't think it's that good. Now if everything was included, like on the menu, it'd be worth the $20. I was expecting a nice dinner, it was a disappointing one. I'm NEVER eating there again. They used to serve what's on the menu, I guess not anymore. Plus the workers weren't...