don't get the lasagna it tastes like chef boy r dee out of the can and the manager is rude here are his coments instead of making things right he made up these lies aboout my family. I guess the good reviews didn't have the lasagna, my son and husband had no complaints about their plates, because it was not lasagna. I DID NOT EAT THE LASAGNA it made me ill there was no meat sauce or cheese just noodles and a little sauce. here is the manager's response. I suggest that you be honest First you've never been to the restaurant According to my waiter your mom was treated as we treat all our customers that is excellent Third your mom ate all the lasagna without saying a word, the only comment she made after she finished the lasagna did not have enough meat sauce I do not understand how you can be so cowardly to say that the lasagna was terrible without ever having been in my restaurant Have a wonderful day Ginny I want you to know your mom sent me an Email immediately after going out of my restaurant I cordially I told her to call me giving her my phone number I do not understand your need to comment on fb an untruth We care a lot for our customers I am very disturbed by your coment After talking with my waiter came to the conclusion 1you ate the lasagna 2 when a customer in my restaurant is not satisfied with a dish we change it 3 after you have eaten everything and after the discount 3 people have paid $23 and zero tip you continues to complain My conclusion !!!! You are ridiculous threaten me you want to post on fb that you've had a bad experience you know what your bad experience you know what your problem is that you're chip Make yourself a favor stay at home do not go out to eat because Restaurants like mine does not need people like you Take this as a compliment Enjoy your LIFE I normally tip 20% but when the waiter ignores your table and you call him over to the table with a complaint and he ignores you I guess he didn't earn his tip Trattoria Tiramisu is an excellent italian...
Read moreUPDATE* SHORTLY AFTER POSTING THIS HONEST REVIEW, I HAVE BEEN RECEIVING BACK TO BACK CALLS FROM A PRIVATE NUMBER. THE RESTAURANT HAS MY NUMBER BC I MADE THE RESERVATION. IM NOT STUPID. I KNOW THE OWNER IS HARRASSING ME.
IF YOU WANT THIS REVIEW TAKEN DOWN THEN STOP CALLING ME !!!!
This was my first time here I will say the only pleasant thing about my visit here was the hostess. Young blonde girl-forgot to get her name. She was friendly and greeted us with a smile. My husband & I arrived about 30 mins sooner than our reservation so we got a drink at the bar. What seemed like the owner-italian guy wearing a leather jacket, made our drinks & they were very good. About 10 mins into our drinks and the man is replaced with a lady. She wasn't very pleasant and closed our tab as soon as she knew we weren't going to be eating food at the bar.
The restaurant was getting busier and I see the man in the leather jacket criticizing the hostess in the MIDDLE OF THE SEATING!!! so UNPROFESSIONAL HE SHOULD BE ASHAMED.
It was almost time for us to be seated at our table. We requested the outside patio due to the small & crowded restaurant inside. I was halfway thru my drink when I decided to check in with the hostess to see if we could now be seated outside. However, I was not able to approach her for a few mins bc the leather jacket guy was what only seemed to be criticizing her based on his facial expressions and hand gestures and her sad look on her face. AGAIN, this is the dinner rush & there are ppl still coming in to be seated
The poor girl I felt bad for her so I checked on her and she explained that she is used to it
The food.....the pics online look great, and thats it. It was bland. There were very few veggies and the brussel sprouts were hard and not edible or seasoned. I got the brusato.
I was disappointed. I will not be returning here or recommending this restaurant. It is chaotic, the owner is rude to his staff and the food...
Read moreArrived at about 4:45 on Saturday night with my wife. The resturate had about 3 tables out of 14 occupied. My wife asked for a table and the hostess said there was only bar space available. We left and as we left the hostess went to the barkeep and he laughed out loud. My wife was furious and went inside to ask what was so funny??? They said nothing the children running this place. Never coming back... I wish this resturante rots and burns and it will with teenagers running the place and turning big money people like my wife and I away. Laugh at us - WE LAUGH AT YOU! TEENAGERS turning away big money clients . Thats really stupid business! This resturante is run by children.
Update owner called my wife and said they actually have 3 tables allocated for walk ins. Hostess was unaware of this somehome. They offered to comp us a full meal and add in wine to take down our honest review. Not doing that sorry... Not going to cover up for kids trashing people who just want to enjoy a night out. He wanted is to be be cool with teenagers being involved. Blah blah. There are teenagers and then there is just straight up rudeness there is a HUGE difference. When I was a teenager I would never ever laugh at customers and would do everything possible to make service geat. I never support business that trash customers trying to get a meal this place sucks!
In addition to this the owner age shamed my wife - said you sound like you are very old to my wife! He said you guys need to relax.
We are not relaxing, we are not taking free meals to take down the review, and we ARE NEVER COMING BACK to another idiot teenager messing up our date night!
No we are going to places like Brigantine in La Mesa that always deliver. We aren't coming back to your...
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