Pizza Hut — Restaurant in La Mesa

Called in a order. The phone call wasn’t that pleasing. Came in to pick up my order and asked to add a cup of peppers on the side and ranch. The worker acted as if it wasn’t a simple request. I had no issue paying the extra amount. After paying I see him go get the peppers for me. He used his bare hands to grab the peppers and place them in the bowl. When he brought them to me I asked him to use gloves or a utensil for the peppers. He went to the back for a few seconds the. Came in sight with gloves to redo it. But at that point I felt unsafe eating them. The fact that he went out of sight for a moment made me think negatively. I’m not sure why he thought handling money then going directly to peppers and openly touching them with his bare hands to give t a customer is ok? Not it has me questioning the whole order and how they handle food. Nonetheless I was disappointed when I opened my box and seen my pizza. It didn’t seem fresh, like it had been sitting out for awhile. And opening the box and seeing how spread out they were. Not satisfied at all with my order or...

Never Actually delivers the pizza to me. This is the second time I’ve had trouble with the delivery service. The driver can’t seem to read the instructions on how to get in to my apartment building. Then lies about delivering it and steals my pizza. I was on the phone for an hour after waiting two hours for my pizza even though the store is two minutes from my apartment. My apartment is well lit and the call box and entrance are easily identifiable. The driver just doesn’t read the instructions. And the staff At the store doesn’t understand how the website works nor do they care about any type of customer service. I will go out of my way not to return to this store and to prevent others from being cheated by the poor service that seems to be the standard of business at...

Very disappointed with the staff. I had to pick up some orders (doordash) and while waiting I was going to use the restroom to freshen up a bit, and the person who served me (an older Hispanic man with glasses) immediately and reluctantly told me that the restrooms were not in service, which I thought was strange since there was no sign on the doors, and they also had customers. Are diners not allowed in either? Being an establishment that offers dining service, it does not have restrooms. The truth is that I got the feeling that the man just wanted to be rude, since at the only table they had with diners he made the comment that they were working.

I really hope that the manager does something about it, both diners and those of us who work picking up food deserve...